Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Quality Specialist

$68.6k - $109.76k
Full-time

ABB

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:
Customer Quality Manager

__

Key Responsibilities
  • Represent the Voice of the Customer within the organization.
  • Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions.
  • Using quality data analytics from the organization to identify risks, failures, and non-conformances.
  • Enable and coach employees to evaluate risks, problems, and solutions from a customer/ stakeholder point of view.
Qualifications
  • Bachelor's or Master's degree in Engineering (Mechanical preferred).
  • The ideal candidate should have at least a basic knowledge of 2 of the following principles and should be able to elaborate on the concepts: 5S, 8D Reports, RCA (Root Cause Analysis), PPAP (Production Part Approval Process).
  • Ability to lead a team and work with cross-functional teams.
  • Great communication skills and diplomacy to deal with our customers.
  • Good knowledge of MS Office.
  • Candidates must already have a work authorization that allows them to work for ABB in the United States.
While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $68,600 and $109,760 annually .

Why ABB?

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their - sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites:

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at View phone number on us.fitly.work.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at View phone number on us.fitly.work or by sending an email to View email address on us.fitly.work . Resumes and applications will not be accepted in this manner.

MyBenefitsABB.com

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit to learn more about the impact of our solutions across the globe.
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Customer Quality Specialist in Senatobia, MS vacancy
  •  ...world. This position reports to: Quality Manager __ In this role, you will have...  ...with systems, tools and teams to exceed customer expectations while ensuring sustainable...  ...2 plus years of experience as a quality specialist in a manufacturing setting ~ Green Belt... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    Local area
    Monday to Friday

    ABB

    Senatobia, MS
    a month ago
  •  ...and help run what runs the world.This position reports to:Plant Quality Manager__Your role and responsibilitiesIn this role, you will...  ...tools, and processes, with the aim of achieving and exceeding customer expectations while ensuring sustainable operations. Maintains compliance... 
    Suggested
    Local area

    ABB

    Senatobia, MS
    4 days ago
  • $25 - $45 per hour

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project...
    Suggested
    Hourly pay
    Weekly pay
    Extra income
    Temporary work
    Part time
    For contractors
    Seasonal work
    Remote work
    Work from home
    Flexible hours

    GL1

    Senatobia, MS
    1 day ago
  •  ...Join Our Team Is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a . Our ideal candidate is highly organized, detail-oriented, and committed to contributing to... 
    Suggested
    For contractors
    Work at office

    Ricky Price - State Farm Agent

    Senatobia, MS
    5 days ago
  • $16 per hour

     ...main stocking locations. This additional work is referred to as Custom Projects. They occur almost every week and can add 30 minutes...  ...the data we deliver to our clients. We ask for dependability and quality-driven action from our Retail Scan Associates in exchange for... 
    Suggested
    Hourly pay
    Permanent employment
    Part time
    Local area
    Shift work

    Scan Scape

    Senatobia, MS
    4 days ago
  •  ...Job Description AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Local area
    Flexible hours
    Night shift
    Day shift

    AutoZone

    Senatobia, MS
    1 day ago
  •  ...for other tasks including merchandise and fixture assembly, and the maintenance of all signage. This position will interact with customers and team members, while providing legendary customer service. Essential Duties and Responsibilities (Min 5%) As a FAST Team Member... 
    Full time
    Part time
    Flexible hours
    Shift work

    Tractor Supply

    Senatobia, MS
    3 days ago
  • $20 per hour

    Ready to thrive as a quality assurance (QA) specialist or technician in the manufacturing space? A few things come to mind: Flexibility. Reliability. Being safety-minded, detail-oriented and unafraid to solve problems. If that sounds like you, we want to meet you in fact... 
    Temporary work
    Work experience placement
    Immediate start
    Senatobia, MS
    14 days ago
  •  ...Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise... 
    Full time
    Part time
    Flexible hours
    Afternoon shift

    Roses Discount Stores

    Senatobia, MS
    14 hours ago
  • $600 per week

     ...Sales Associates play a pivotal role in our vision to enhance the customers rent to own experience. We expect our Commission Sales...  ...files are set up and maintained properly. Maintain the highest quality showroom presentation that creates a customer friendly sales environment... 
    Weekly pay
    Full time

    BestWay Rent To Own

    Senatobia, MS
    2 days ago
  •  ...Training & development Opportunity for advancement About the Role: We are seeking a friendly and detail-oriented Insurance Customer Service Representative to join our team at Kyle Nichols Shelter Insurance in Senatobia, MS. As a Customer Service Representative,... 

    Kyle Nichols Shelter Insurance

    Senatobia, MS
    19 days ago
  •  ...written communication and interpersonal skills as well as the ability to interact in a knowledgeable and professional manner with customers and other Shelter departments.  Requirements: Sales and/or Insurance related experience (preferred) Excellent communication... 
    Base plus commission
    Traineeship

    Kyle Nichols Shelter Insurance

    Senatobia, MS
    19 days ago
  •  ...Description Job Description ROLE DESCRIPTION: is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a . Our ideal candidate is highly organized, detail-oriented... 
    Work at office

    Ricky Price - State Farm Agent

    Senatobia, MS
    27 days ago
  •  ...fitness goals while fostering career growth and work-life balance.Position Summary: We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an... 
    Flexible hours

    ATC Fitness

    Senatobia, MS
    10 days ago
  •  ...As Sales Representative, your primary purpose is to service customers through the sales and merchandising of products while utilizing...  .... Partner with internal and external stakeholders to ensure quality product is delivered on time and within the agreed upon scope of... 
    Seasonal work
    Work at office
    Local area

    C C CLARK INC

    Senatobia, MS
    21 days ago
  •  ...skills through ongoing coaching. Meet with clients virtually to review benefit options Build trust and provide exceptional customer service Follow up with prospective clients Learn and apply our proven sales process Participate in ongoing training and professional... 
    Weekly pay
    Work at office
    Flexible hours

    Wagner Agencies

    Senatobia, MS
    7 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Quality Specialist. Be the first to apply!