Director of Revenue Cycle Management

Job Description

Job Description

Who We Are

As the largest and most comprehensive orthopaedic team in the state, we’ve combined the medical expertise of the state’s finest orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Along the continuum of care, every provider feels a compelling commitment to leadership in education, innovation and research, as well as a dedication and desire to put each patient first.

Why Join Us?

Looking for an opportunity to make a measurable impact on organizational performance while partnering directly with physicians and executive leadership?

At MOS, the Director of Revenue Cycle Management plays a critical leadership role in shaping the organization. This is an opportunity to lead a high-performing revenue cycle team, drive transformational improvements, and influence strategic decisions across one of the largest orthopaedic practices in the region.

What Makes Us Different?

• Physician-led private practice culture focused on innovation and quality care
• Collaborative, fast-paced environment that values teamwork and efficiency
• Strong operational support so you can focus on what you do best
• Competitive salary and comprehensive benefits package
• Career growth and opportunities to lead the modernization, automation, and technology optimization future of RCM

Position Summary

The Director of Revenue Cycle Management is responsible for the strategic leadership, operational oversight, and financial performance of the organization's end-to-end revenue cycle. This leader will oversee all revenue cycle functions including coding, billing, collections, denial management, provider enrollment, credentialing, reimbursement optimization, payor performance, and revenue integrity initiatives.

The ideal candidate is a highly engaged, data-driven leader who understands physician practice operations, thrives in fast-paced environments, builds strong relationships with physicians and staff, embraces being on site with teams, and possesses a proven ability to drive measurable financial and operational results.

Key Responsibilities

• Own and optimize the full revenue cycle from patient registration through final payment resolution
• Lead coding, billing, payment posting, denial management, collections, and credentialing operations
• Develop and monitor key revenue cycle performance indicators and executive dashboards
• Drive improvements in reimbursement, charge capture, cash collections, and revenue integrity
• Monitor denial trends, underpayments, appeals, and reimbursement risks while implementing corrective actions
• Partner closely with physicians to improve coding accuracy, documentation quality, and charge capture performance
• Lead coding audit programs and physician feedback initiatives
• Develop reporting and performance analytics by physician, location, payor, and service line
• Manage payor contract performance, reimbursement variances, and escalation pathways
• Build high-performing teams through coaching, accountability, performance management, and leadership development
• Lead revenue cycle technology optimization, automation, and process improvement initiatives
• Foster collaboration among physicians, coders, billers, pre-certification teams, surgery schedulers, and clinic operations leaders

Qualifications

Required

• Minimum of seven (7) years of progressive healthcare revenue cycle leadership experience
• Experience leading revenue cycle operations within a physician practice environment
• Strong knowledge of coding, billing, collections, denial management, reimbursement methodologies, and revenue integrity
• Demonstrated success improving financial performance and operational efficiency
• Experience managing and developing high-performing teams
• Strong analytical, reporting, and data interpretation skills
• Excellent communication and relationship-building abilities

Preferred

• Multi-site physician practice experience
• Orthopaedic, musculoskeletal, or specialty practice experience
• Experience with Athenahealth or comparable practice management platforms
• Experience with payor contract analysis and reimbursement optimization
• Master's degree in Business Administration, Healthcare Administration, Finance, or related field

What We’re Looking For

• Strong business and financial acumen
• Deep understanding of physician practice revenue cycle operations
• Ability to identify revenue opportunities and operational inefficiencies
• Strong leadership and team development capabilities
• Data-driven decision-making skills
• Excellent physician relationship management skills
• Strategic thinking balanced with operational execution
• Process improvement and change management expertise
• Ability to influence teams across all levels of the organization
• Strong accountability and results orientation

This leader must be adaptable, proactive, highly organized, on-site and comfortable operating in a fast-paced healthcare environment where collaboration, urgency, and continuous improvement are essential.

Ideal Leadership Traits

• Takes ownership and drives accountability
• Strategic thinker with strong operational instincts
• Comfortable making decisions and leading through change
• Builds trust and credibility with physicians and staff
• Coaching-oriented leadership style
• Highly analytical and performance-focused
• Collaborative and solutions-oriented
• Strong communicator and relationship builder
• Action-oriented with a continuous improvement mindset

Environment & Culture Fit

This role is best suited for a leader who thrives in physician-led healthcare organizations and enjoys balancing strategy with hands-on operational leadership. Successful candidates are self-directed, highly accountable, and energized by solving complex challenges that improve both organizational performance and patient care.

The Director of Revenue Cycle Management will play a critical role in advancing MOS's mission by ensuring financial sustainability, operational excellence, and a best-in-class revenue cycle experience.

Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.