Labor Relations Director NC

Major Responsibilities

• Labor Relations Execution – Maintain a strong, visible presence across assigned hospitals and facilities through site visits, listening sessions, and leader engagements to assess labor relations climate, build trust, and identify emerging risks.
• Site Assessments & Action Planning – Conduct structured labor relations and engagement risk assessments and partner with PCBPs and operations leaders to develop, execute, and monitor site-level action plans aligned to enterprise labor strategy.
• Trusted Advisor to Hospital and Operations Leadership – Influence decision-making of hospital Presidents and leadership teams by providing expert consultation on the teammate impact of business initiatives, organizational changes, and risk factors.
• Labor Risk Prevention & Escalation – Implement enterprise labor risk prevention strategies locally, identify early signs of cultural breakdowns or organizing activity, and escalate risks to the Labor Relations Lead while supporting coordinated response efforts.
• Leader Training & Capability Building – Deliver labor relations and positive employee relations training to hospital leaders, supervisors, and managers to build competence in conflict resolution, communication, and compliance.
• Partnership with P&C and Operations – Work closely with PCBPs, Operations, Compliance, and Legal partners to ensure consistent application of labor relations practices, policies, and employment law at the site level.
• Change Management Support – Advise site leaders on labor-sensitive operational and organizational changes, ensuring alignment with enterprise guidance and thoughtful execution that protects trust, engagement, and compliance.
• Data & Insights – Track site-level trends related to engagement, grievances, turnover, and labor risk indicators; provide actionable insights and feedback to the Labor Operations Lead to inform enterprise strategy refinement.
• CBA & Union Relationship Support – Administer collective bargaining agreements to ensure consistent interpretation and compliance and manage day-to-day union relationships while escalating complex labor matters in alignment with enterprise labor strategy.
• Ethics & Compliance – Ensure all labor relations practices adhere to the organization’s Code of Ethical Conduct, federal/state regulations, and internal policies.

Minimum Job Requirements

Education

Bachelor’s Degree or equivalent experience.

Certification / Registration / License

None specified.

Experience

7+ years of experience in human resources, employee relations, or labor relations, with at least 5+ years’ experience specifically in labor and positive teammate relations.

Knowledge / Skills / Abilities

• A solid understanding of labor relations, employee relations, and human resources practices.
• Familiarity with federal and state labor laws and regulations.
• Knowledge of conflict resolution and negotiation techniques.
• Strong analytical and problem-solving skills to assess labor relations risks and develop action plans.
• Excellent communication and interpersonal skills to effectively interact with hospital leadership, HRBPs, and teammates; ability to build trust quickly in the field.
• Proficiency in delivering training and development programs to build leadership capabilities.
• Ability to influence decision-making and provide expert consultation on labor relations matters.
• Capability to conduct site visits and assessments to identify engagement and labor relations risks.
• Ability to implement proactive strategies to reduce organizing vulnerability and support a positive workplace culture.
• Competence in tracking and analyzing site-level trends to identify areas of concern and escalate risks appropriately.
• Strong ethical conduct and compliance with organizational policies and regulations.

Physical Requirements and Working Conditions

Willingness and ability to travel 70% of the time across assigned hospitals and facilities.

Preferred Job Requirements

Education

None specified.

Experience

• Experience in healthcare or similarly complex, regulated industries strongly preferred.
• Demonstrated experience in leading labor campaigns.

Knowledge / Skills / Abilities

None specified. All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.