Account Coordinator - Insurance Operations

Account Coordinator - Insurance Operations Austin, TX - Hybrid Hours: 8:00 - 5:00 onsite 5x a week for training 6-8 Weeks of training 8:00-5:00 On Site daily Pay: $24 per hour, W 2 The Ideal Candidate High School Diploma required; Degree preferred Intermediate Microsoft Office proficiency: Excel, PowerPoint, and Outlook - knowledge of Excel formulas, pivot tables, edit or create PowerPoint slides and Outlook mail/calendar communication. (Must be detailed in job history of presented resume.) Exceptional organizational skills: work on multiple accounts and at different stage in the renewal process, so being organized is important to your success in this role Strong communication skills: collaborate with client teams who are remote, so the ability to communicate effectively is key Responsibilities: Drive timely and accurate production/processing of complex documents/information, including report preparation. Maintain a solid understanding of core aspects of relevant Insurance and related legislation to enhance customer awareness and strengthen new and established relationships. Build and maintain strong working relationships with internal and external stakeholders, serving as a point of contact regarding potential problems. Adhere to company policies and performance standards and recommend improvements. Contribute to the achievement of Operations team Service Level Agreements (SLA), Key Performance Indicators (KPI), and business objectives. Requirements: High School Diploma required; Degree preferred. Intermediate Microsoft Office proficiency: Excel, PowerPoint, and Outlook, including knowledge of Excel formulas, pivot tables, editing or creating PowerPoint slides, and Outlook mail/calendar communication. Exceptional organizational skills to manage multiple accounts at different stages in the renewal process. Strong communication skills to collaborate effectively with remote client teams. #J-18808-Ljbffr