Accounts Receivable Supervisor/Manager

Job Description

Job Description

We are looking for an experienced Accounts Receivable Supervisor/Manager to lead receivables activities in White Plains, New York. This position oversees billing, payment application, collections, and account review while ensuring accurate financial records and strong internal controls. The role also partners with cross-functional teams to resolve customer account issues, improve workflow efficiency, and deliver timely reporting for leadership.

Responsibilities:
• Direct the day-to-day receivables function, overseeing invoice processing, payment posting, collections activity, deduction handling, and account balancing.
• Guide and develop accounts receivable staff by providing training, coaching, and ongoing support to maintain high levels of accuracy and performance.
• Analyze aging trends and take proactive steps on overdue balances to strengthen collection results and limit outstanding debt.
• Investigate account variances such as disputed charges, partial payments, and unapplied funds, and drive resolution in a timely manner.
• Work closely with sales, customer support, and finance partners to address billing concerns while preserving strong customer relationships.
• Produce recurring receivables reports, performance metrics, and month-end schedules to support management review and close activities.
• Uphold established credit practices, company policies, and internal control standards across all receivables processes.
• Contribute to customer credit reviews, new account onboarding, and ongoing assessment of account exposure and payment risk.
• Recommend and implement process enhancements that improve efficiency, data accuracy, and overall receivables workflow.
• Provide audit support by organizing required documentation and clarifying account activity within the accounting system.• Experience managing accounts receivable operations, including invoicing, collections, cash application, and account reconciliation.
• Strong background in commercial collections and the ability to follow up effectively on delinquent balances.
• Proficiency in reviewing aging reports and using receivables data to prioritize collection efforts.
• Working knowledge of billing functions, payment discrepancies, deductions, and unapplied cash resolution.
• Ability to prepare accurate reports and support month-end close activities with attention to detail.
• Effective leadership skills with experience training, mentoring, or supervising team members.
• Strong cross-functional communication skills and the ability to resolve customer account issues collaboratively.