Customer Service & Appliance Sales Associate

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Benefits: 401(k), bonus based on performance, competitive salary, dental insurance, training & development, vision insurance, health insurance

Location: West Monroe, LA

Employment Type: Full-Time | Rotating 40-Hour Schedule

$14$16 per hour (based on experience) + Monthly Sales Commission

Join Our Team Northeast Appliance Repair is looking for an energetic, dependable team member who enjoys working with people and thrives in a fast-paced environment. This position is primarily a customer-facing sales and customer service role. You'll help customers purchase appliances, answer incoming calls, schedule appliance service appointments, and provide outstanding customer service. When customer traffic is slower, you'll help keep our showroom, warehouse, and inventory organized. On scheduled delivery days, you'll also assist with appliance deliveries and loading appliances. If you enjoy talking with customers but don't want to spend every day sitting behind a desk, this is a great opportunity.

Primary Responsibilities

• Assist customers with appliance purchases
• Answer incoming phone calls and schedule appliance service appointments
• Provide exceptional customer service to walk-in and phone customers
• Help customers load purchased appliances
• Assist with appliance deliveries on scheduled delivery days
• Receive and organize appliance parts and inventory
• Maintain an organized warehouse and showroom
• Prepare appliances for display and delivery
• Keep the showroom, warehouse, and restroom clean and presentable
• Work closely with technicians and office staff to keep daily operations running smoothly

Qualifications

• Friendly, outgoing personality with excellent customer service skills
• Strong communication and sales skills
• Dependable, punctual, and self-motivated
• Comfortable using computers and answering phones
• Able to lift 5075 pounds when assisting with appliance loading and deliveries
• Mechanical aptitude and ability to use basic hand tools is a plus
• Appliance, retail sales, warehouse, delivery, or customer service experience is preferred, but we are willing to train the right person

Pay & Benefits

• $14$16 per hour based on experience
• Monthly sales commission
• Stable full-time employment
• Opportunities for advancement as our company continues to grow

Why Northeast Appliance Repair?

• Locally owned and growing company
• Variety in your daily responsibilities
• Team-oriented work environment
• Opportunity to increase your income through commission
• Make a direct impact on the success of a respected local business

Compensation: $14.00 - $16.00 per hour

As an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.

You'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too.

Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.

Are you prepared to start your journey toward becoming an appliance technician?

If so, look through our open positions using the filters above!

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.