Revenue Operations Analyst

Revenue Operations Analyst Contract Duration: 6 Months (Potential Extension/Conversion) Pay Rate: $20-$28/hr Industry: SaaS / Technology Location: Lehi, UT Work Arrangement: Hybrid (In Office Tuesdays & Wednesdays) Job Description The Revenue Operations Analyst will be a key member of the GTM Systems & Operations team, responsible for supporting internal Sales and Customer Success organizations through a ticket-based support model. This individual will take ownership of operational requests, investigate root causes, resolve issues efficiently, and collaborate with cross-functional teams to improve processes and drive operational excellence. Successful candidates are naturally curious, customer-focused problem solvers who can build strong relationships with stakeholders, navigate ambiguity, and continuously look for ways to improve workflows and team effectiveness. Key Responsibilities Triage, troubleshoot, and resolve internal GTM operational tickets while meeting established SLA requirements Serve as a primary point of contact for process, system, and operational inquiries from sales and post-sales teams Investigate root causes of issues and determine appropriate solutions using established guidelines and business processes Communicate proactively with stakeholders throughout the ticket lifecycle to provide updates and ensure resolution Identify gaps in current workflows and recommend process improvements when standard procedures do not fit a situation Collaborate with Revenue Operations, Sales, Customer Success, and Systems teams to support business initiatives and operational projects Assist with system enhancements, user support, data quality efforts, and process documentation Build trusted partnerships with stakeholders while delivering a high-quality internal customer experience Qualifications 1-2+ years of experience in a customer-facing, operational, support, or systems-focused role Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences Demonstrated ability to troubleshoot issues independently and exercise sound judgment Excellent organization, prioritization, and problem-solving abilitiesAbility to learn new systems, tools, and processes quickly Customer-focused mindset with strong attention to detail and accountability Bob's degree or equivalent practical experience preferred Experience supporting SaaS organizations strongly preferred #J-18808-Ljbffr Planet Group