Lockbox Processor

Job Description

Job Description

BCforward is currently seeking a highly motivated Lockbox Payment Processor for an opportunity in Stockbridge GA 30281!

Position Title: Lockbox Payment Processor

Location: Stockbridge GA 30281

Anticipated Start Date: ASAP

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6+ Months (Possibility of Extension)

Job Type: Onsite

Pay Range: $16/hr.- $17.50/hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Work Schedule:

Sunday – Thursday Nights (8:30 PM to 5:00 AM or until finish)

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description:

This position supports the Treasury Management Operations Division in the Wholesale Lockbox

Department. The individual who fills this position will be responsible for processing, rejecting,

and/or re-associating incoming mail daily. As a payment processor, you will be responsible for

processing Healthcare, Non-Healthcare, and Retail accounts based on the customer and

departmental instructions. This position is also considered a production-oriented position, which

includes adherence to Client-based service level agreement goals.

Primary Job Duties:

• Open and remove all content from envelopes

• Review customer instructions to determine method of processing

• Accurately process and/or reject incoming mail according to the customer’s instructions and departmental procedures

• Follow the 5-step process to negotiate checks by verifying:

• The payee’s name, the written dollar amount, the numeric dollar amount, the MICR line, and the restrictive notations on the check

• Stamp the 1 st and last item in the batch with the processor’s ID and validate the payees

• Number the checks and the back-up documents

• May also be responsible for processing more complex accounts

• Accurately attach check images to the correct back-up documents according to the instructions and prepare completed batches for mail-out

• Assist in researching and identifying the root cause regarding personal errors

• Meet mail-out deadlines including reviewing rejects before mail-out

• Ensure all quality control measures are followed

• Interacts with Management and Staff to ensure Service Level Agreements are achieved

• Train and Crosstrain others as needed

• Additional duties as assigned

Required Qualifications:

• Must have 1 to 3 years of Lockbox experience or related experience

• Must have the basic skills to use a telephone. computer, fax and/or adding machine as needed

• Must be detailed-oriented, have good critical thinking skills, and accurately interpret information

• Must meet the physical demands of the job: will require repetitive use of hands and sitting for long periods of time and may require bending, lifting, twisting, turning, and standing for long periods of time

• Must have excellent communications skills and ability to follow written and verbal instructions

• Must have experience working under strict deadlines in a production-oriented environment

• Must have ability to stay until work is completed and work overtime and Holidays as needed

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.