Parts Advisor

Suburban CDJR Troy

If you're ready to be part of something bigger, to be seen, supported, and celebrated apply today. Your future is waiting in the fast lane.

We're looking for a Parts Advisor who thrives in a fast-paced environment, loves solving problems, and believes that customer service isn't a department it's an attitude.

What You'll Do

• Establish and maintain good working relationship with Wholesale and retail customers
• Assist all customers promptly and professionally including retail and service. Communication must be clear and concise.
• Maintain parts inventory, including stocking shelves, organizing bins, binning new parts and recording the location, conducting perpetual bin audits, and maintain special order bins.
• Maintain a delivery board with departure times and destinations
• Maintain a detailed delivery log when handling returns and funds
• Assist in Physical Parts Inventory annually
• Deliver parts to technicians or part recipient; pull orders for counter persons when necessary
• Maintain clean and organized work area; all materials stored below the counter area
• Immediately notify parts manager of damaged parts or shortages
• Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards
• Complete all applicable Lithia and manufacturer training required for certification
• Sweep floors and empty trash containers daily, and maintain a clean parts department
• Maintain clean delivery vehicle. Drive cautiously and safely staying within the laws of the road
• Other duties as assigned

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Acceptable driving record and a valid driver's license in your state of residence

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.