Senior Manager, Product Management - AI Orchestration & Experiences

Senior Manager, Product Management - AI Orchestration & Experiences Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team As the Senior Product Manager on the Associate Experience team, you will lead the experience layer for Associate Assist, defining the complex orchestration logic that makes our AI tools work seamlessly together. By creating a unified front door, you will prevent costly silos and guide users from simple knowledge discovery all the way through to actionable workflow execution without friction. We are looking for a product leader who has successfully moved AI Agent architectures from Proof of Concept to Production at scale and knows how to design stateful agent workflows. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications At least 5 years of experience working in Product Management. Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date. A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration. Preferred Qualifications Experience translating business strategy and analysis into consumer facing digital products. Experience with Agent Frameworks, AI Orchestrators, or Agentic Workflow Designers. Experience with emerging AI integration standards and asynchronous tool execution. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website ( Eligibility varies based on full or part-time status, exempt or non‑exempt status, and management level. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. #J-18808-Ljbffr COMFORT SYSTEMS