Assistant General Manager

Assistant General ManagerMartinsburg, WVJob Type: Full Time AssociateReq # 33319About the role See yourself starting a new career journey? As a MyEyeDr. Assistant General Manager, you will cultivate a collaborative working environment with all team members to provide a personalized eyecare experience for patients. You will achieve this through partnership with your trusted community doctors, vendors, and knowledgeable teams who help our patients see, look, and be their best. You will contribute to the financial responsibility for the office, deliver first class patient experiences and foster a collaborative team environment that allows for our office staff to grow. This role reports to the General Manager and will lead and develop a team. Some evening and weekend shifts required.You WillBuild and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and developmentDrive financial success of your office through managing behaviors that drive KPI performanceUphold service standards when working with patients to increase office loyalty, patient retention and setting an exampleMaintain HR policies and compliance to promote a productive and safe work environment to our team members and patientsCollaborate with doctor(s), home office support, and associate members to provide seamless patient experienceLead performance and development in partnership with our General Manager for all team membersEnsure our optical merchandise meets optical standards, patient requirements and requestsAbout YouUndergraduate degree or relevant years of experience with 1-2 years serving in a management position (Retail/Hospitality strongly preferred)Experience driving business and sales operations in a complex, customer-facing, fast-paced environmentEffective communicator, detail oriented, and a strong leader that demonstrates the values of MyEyeDr.Upholds exceptional service standards and acts as a mentor to our team members and patientsA servant leadership style with strong drive for result, business acumen and an entrepreneurial spiritWilling to learn about industry, product, full scope optical office roles, and servicesA natural leader with the ability to coach and inspire team membersTeam player who is willing to collaborate with all to provide the best patient experienceGrowth With UsGrow and develop your career through role specific training programsBe offered an opportunity to earn bonuses and commission (role specific)Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and moreParticipate in our Vision coverage and associate discounts on our productsParticipate in our 401(k) with competitive company matchAccrue PTO and paid holidays from day one