Library Clerk

Library ClerkPart-Time Library Clerk—Floater will perform Library Clerk duties, floating between each of the library branches (Edinboro, Millcreek, Iroquois, Lincoln) throughout the work week.Responsible for providing efficient, helpful, and customer-focused circulation and related collection-use services to Library patrons. Assists professionals and managers as assigned. Library staff work rotating Saturdays and up to two nights per week.Provides excellent customer service to a diverse community and patrons of all ages and abilities.Maintains circulation database.Uses Polaris LEAP (integrated library system software); internet browsers and other software programs to access information, and helps patrons locate library materials.Works with different types of computers or terminals, printers, copiers, fax, micro-form reader-printers, and other equipment, and performs minor troubleshooting with equipment.Assists patrons with the use of equipment and software.Renews loans by telephone. Makes phone calls to patrons for items on hold.Explains and performs circulation transactions.Collects money, records transactions and makes deposits. Responsible for using a cash register.Explains library policy and procedures to patrons in person and on the telephone.Registers patrons for library cards.Explains internet services to patrons and enforces library internet policies.Instructs patrons in using web interface, mouse, software, search engines, and simple searches.Assists patrons in the use of library facilities.Provides a full range of patron services in obtaining requested material or information through computerized circulation system, interlibrary loan and searching bibliographies.May make recommendations of titles or subjects for selection to supervisor based on interactions with patrons.Handles patron complaints and minor disturbances; reports problems, verbally and in writing, promptly to supervisor.May perform collection maintenance, as assigned, with support of another staff member.Performs duties with minimum supervision or with no supervisor on site. Contacts remote supervisor as needed.Maintains work desk and public areas; reports facilities maintenance problems to supervisor.Maintains books, periodical and audio-visual collections through repairs, cleaning and light mending in consultation with Tech Services.Clips materials for vertical file.Discards materials from collection as assigned.Prepares paperbacks, magazines, and other materials for input.Maintains inventory and orders supplies when needed.Shelves books and maintains collection by straightening, shifting shelves, shelf reading, inspecting material condition, and supports inventory procedures.Sets up displays to promote library use and library materials.Assists with and promotes special projects and programming as assigned by supervisor.May be trained and assigned to drive Bookmobile and/or work on Bookmobile and attend library outreach events to promote library services.Must have reliable transportation to off-site locations at any scheduled time.May perform other activities needed to maintain public library.The above statements reflect the general details considered necessary to describe the principal functions of the job and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.Excellent customer service skills with active listening skills and communication skills, both in person and over the telephone.Working knowledge of current technology and ability learn new skills and equipment.Must be able to work in a fast-paced environment with a diverse population.Able to read computer screens and printed materials.Able to shelve books and operate office equipment.High School Diploma or GEDMust be able to Type a Minimum of 30 Words Per Minute with AccuracyMust be able to Lift a Minimum of 50 lbsAbility to file in correct order and employ the Library of Congress Classification SystemThe selected candidate will be pre-employment required to obtain, at their own expense, 3 forms of clearance, including PA State Police Criminal History Record Check; PA Child Abuse History; and FBI Criminal History Background Check including finger printing.Equal Employment Opportunity Policy Erie County provides equal employment opportunities to all employees and applicants for employment, prohibits discrimination or harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Erie County Government values the power of diversity in our workforce. Our goal is to continue developing inclusive workforce policies that require individual equality, support the diversity of employee experiences, and include unique perspectives. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.