Senior Customer Service Leader - Data-Driven Ops
Abbott Laboratories
Abbott Laboratories in Richmond, Virginia, is hiring a Senior Supervisor, Customer Service for its Toxicology business. The role drives customer satisfaction by designing and managing KPIs for call intake, order entry, ticket volumes, and the overall customer experience. You will lead hiring, training, and coaching of frontline teams, collaborate with manufacturing, shipping, applications, sales, and quality, and ensure adherence to ISO and FDA standards while pursuing continuous improvement. #J-18808-Ljbffr Abbott Laboratories
Vacancy posted 1 day ago
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