Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With more than 40 years in business, our agency is proud to continue a legacy built on trust, service, and lasting relationships. As a third-generation State Farm agent, I bring deep-rooted experience and a strong commitment to helping our community protect what matters most. Our dedicated team of seven shares that same passion, providing personalized service and expert guidance to every customer we serve.

As a Clemson native and active Rotary Club member, community involvement is at the heart of what we do. We take pride in supporting local initiatives and building meaningful connections both inside and outside the office.

If youre looking for a workplace where tradition meets opportunityand where you can grow alongside a supportive, experienced teamthis could be the perfect place for you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Lewis Patterson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.