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Lead Member Experience & Contact Center Specialist

Gesa Credit Union

Gesa Credit Union is hiring a Lead Member Contact Center Representative responsible for handling complex member inquiries and advocating for members. This role involves mentoring other representatives and ensuring high-quality service across channels. The ideal candidate has at least two years of experience in a contact center and Credit Union environment, with strong leadership skills and a commitment to exceptional member service. Competitive benefits include medical insurance, paid time off, and a 401(k) match. #J-18808-Ljbffr

Vacancy posted 11 hours ago
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