SRO Engineer
Versant Partners
Role Overview The SRO Engineer is a hands-on operational engineering role responsible for helping establish and scale reliability practices across VERSANT’s technology organization. As a member of the newly formed Platform SRO team, this role will develop standards, documentation, operational procedures, and reusable practices that improve the reliability, resilience, and supportability of enterprise platforms and services. What You Will Do The SRO Engineer will help translate reliability principles into clear, practical guidance that teams can consistently apply across cloud, on-premises, and hybrid environments. This role is well suited for an engineer who combines technical troubleshooting experience with strong documentation, organization, and collaboration skills. Why It Might Be a Fit Success will require building repeatable operational practices, improving service documentation, supporting incident and problem management, and helping engineering teams prepare their systems for reliable production operation. Requirements Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field 3+ years of experience in System Reliability Operations, Site Reliability Engineering, IT Operations, Production Support, Platform Engineering, DevOps, Infrastructure Engineering, or a related technical role Experience supporting production applications, infrastructure, cloud platforms, or enterprise technology services Demonstrated experience creating technical documentation, operational runbooks, troubleshooting guides, or standard operating procedures Working knowledge of incident management, problem management, root cause analysis, and operational escalation practices Familiarity with reliability concepts such as SLIs, SLOs, availability, resiliency, service ownership, and operational readiness Experience with monitoring, logging, alerting, or observability tools Familiarity with cloud platforms such as AWS, Azure, or GCP and modern distributed systems Experience using enterprise collaboration and workflow tools such as ServiceNow, Jira, Confluence, or similar platforms Benefits Good faith pay range Health insurance Retirement plans Paid time off Equity #J-18808-Ljbffr Versant
$120k - $140k
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