IT Engineer

Job DescriptionJob DescriptionAptask Global Workforce (AGW) is seeking a IT Engineer for an Onsite position with a Major Utility Company located in Columbus, OH. This is a 12+ month contract opportunity.This role is responsible for the daily administration and operational support of the Dynatrace monitoring platform. The ideal candidate will perform health checks, manage user access, configure the product, and support the onboarding of new applications to ensure comprehensive observability and drive application performance monitoring (APM) initiatives.Responsibilities:Perform daily health checks of Dynatrace SaaS tenant, ActiveGates, extensions, and integrationsAdminister Dynatrace user access, identity groups, management-zone assignments, and API-token ownershipManage Dynatrace product configuration including RBAC, tagging, dashboard governance, and creating workflowsMonitor Dynatrace consumption, identify unexpected telemetry growth, and recommend optimizationsDeploy and support OneAgent, Smartscape, Synthetics, and Real User Monitoring (RUM)Build dashboards and KPIs aligned to business outcomes and maintain monitoring standardsSupport onboarding of new applications into Dynatrace, assisting with instrumentation and monitoring designReview and improve alert quality by addressing duplicate, noisy, or unactionable notificationsPerform anomaly detection and root cause analysis assisting technology teamsSupport integrations between Dynatrace and infrastructure, cloud, network, and ITSM monitoring toolsAdminister and support Dynatrace monitoring for Azure-hosted applications and servicesUse scripting or automation to improve repeatability and support efficiencyDiagnose Dynatrace product, collection, configuration, and integration issuesParticipate in problem management and continuous-improvement activitiesRequirements:2-5 years of Dynatrace and observability experienceIncident response and troubleshooting experienceExperience supporting enterprise monitoring platformsUnderstanding of observability and Application Performance Monitoring conceptsCloud (Azure) and automation experienceExperience with network monitoring toolsStrong communication skillsITSM experience (ServiceNow preferred)Bachelor's degree in computer science, Information Technology, Engineering, a related field, or equivalent work experienceRelevant certifications a plus (Dynatrace, Azure, ITIL)Desired skills:Dynatrace Associate CertificationExperience in enterprise environmentsKnowledge of infrastructure technologiesFamiliarity with multi-tool observability ecosystemsStrong automation/DevOps mindsetAbility to translate technical insights into business impactPay range: up to$62.17 per hourOnly candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position.If you have the described qualifications and are interested in this exciting opportunity, apply today!Aptask Global Workforce (AGW)ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery.Benefits of working with ApTask Global Workforce include:MedicalDentalVisionSick Pay (for applicable states/municipalities)Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.