Leasing Manager

Leasing Manager

DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan's largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team, DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the Leasing Manager you will influence and guide the experience for those that visit a DTN owned or managed community.

The DTN leasing team is the brand liaison to both future residents and the community. As the leader of the leasing team, you are responsible for achieving and exceeding monthly sales goals and contributing to the resident retention strategy. You will also lead the leasing team to achieve property goals including monthly and annual revenue projections through meeting occupancy goals. This includes hiring, training, and mentoring each team member under your leadership. As the Leasing Manager, you are not only a brand liaison but a DTN ambassador to both team members and the current and future residents we serve.

As a Leasing Manager, your primary responsibilities include:

• Hire, train, and motivate leasing team to meet property leasing goals
• Establish and monitor successful achievement of daily, weekly, and monthly leasing goals
• In Community Manager's absence, provide day to day guidance to site team and provide necessary leadership to achieve daily property goals
• Establish and monitor execution of all daily, weekly, and monthly leasing tasks
• Work with DTN marketing team to establish and execute all marketing and advertising campaigns
• Create and participate in off-site marketing to your market
• Lead renewal strategy and business process to maximize resident retention including campaigns, resident events, and DTN renewal process
• Train and monitor leasing process including sales techniques, lead generation and management and application/lease signing
• Create and present leases to future residents and renewing current residents
• Establish and manage monthly outreach plan
• Maintain depth and knowledge of your local market competition and macro market performance
• Have positive and professional relations with all employees, future residents, community members and current residents
• Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs
• Care for your property(s) through regular site inspections to ensure curb appeal and DTN quality standards are being met
• Enter work orders as received and follow up after completion to ensure customer satisfaction
• Other duties/responsibilities may be assigned based on site needs

Core Candidate Qualities:

• High school education or equivalent
• Preferred 2+ years of customer service and/or sales experience in a management position
• Well organized with ability to prioritize and multi-task
• Experience with or the ability to learn all technology and operating software used at DTN communities including Yardi, Microsoft Office Excel and Power Point.
• Experience with or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat.
• Motivation to learn and consistently improve
• People skills required to educate, support and overcome objections of current and future residents
• Availability at night and on weekends at various times during the year
• Reliable transportation to get to work daily and to conduct daily job responsibilities

Benefits:

• Health, Vision, and Dental Coverage
• Competitive 401K package
• Paid Time Off
• Paid Holidays
• 8 Hours Paid Annual Volunteer Time
• Education Reimbursement
• Mileage Reimbursement
• Rental Discount at Select DTN Properties
• Ongoing Training, Mentorship and Job Shadowing
• Growth Opportunity