Compliance Services Associate

The Compliance Services Representative is responsible for managing day-to-day client tax compliance needs. As a trusted resource and extension of our client’s tax compliance environment, this role performs tasks such as data imports and reconciliation, management of regulatory tax deadlines, and provides problem resolution to complex problems. With a strong understanding of project management and experience in client services, accounting and reconciliation, the Compliance Services Representative will act as a collaborative and consultative partner. Responsibilities Deliver client services utilizing Sovos’ Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Certificate Management software Ensure compliance with applicable taxing authorities (IRS, State and Local Governments) and client-specified procedures by adhering to internal policies and procedures Identify, prioritize, and resolve client issues; coordinate appropriate internal departments to provide timely response and solutions Provide assistance to Compliance Services Associates in building domain expertise and resolving client issues Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients Identify process improvements and offer suggestions to build internal efficiencies and reduce risk; lead internal process improvement projects Foster continuous improvement efforts; offer ideas and feedback to generate new and innovative ideas for ongoing company improvements and enhancements Assist the management team in tracking team activities to ensure timely and accurate completion Ensure internal policies and procedures are adhered to based on established guidelines Support team members in their ongoing training and development by leading training sessions, creating training materials, and providing daily mentoring Perform other duties and special projects as assigned Qualifications Bachelor’s degree or equivalent related work experience Minimum of 1–2 years of experience in a client support / services capacity Excellent time management, decision-making, and organizational skills Detail-oriented with the ability to work independently in a fast-paced environment Excellent interpersonal and professional communication skills Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire Benefits Flexible Time-Off Comprehensive Health, Dental and Vision benefits 401(k) with employee-sponsored match Bi-Weekly Meeting Free Days Mentoring Programs Globally recognized Training and Development programs Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. #J-18808-Ljbffr Hirebridge