Master Teller

Master Teller Position

Millbury Federal Credit Union seeks a Master Teller to join their winning team.

Location: Auburn, MA

Schedule: Full-time, Monday-Friday, including some Saturday

Position Summary: Reporting to the AVP - Branch Manager and supervised by the Assistant Branch Manager or assignee(s). The Master Teller will have proven their ability to gather and evaluate information effectively to make supervisory decisions related to their own and other tellers' transactions. They have access to override system blocks at an authorized limit. The Master Teller also acts as back-up Teller Line Supervisor as necessary. In addition to performing teller duties, responsibilities might include, but are not limited to supervising tellers, cash control, regulatory reporting and audits, scheduling breaks and lunches, corrections, and proving. Under the direction of the Teller Line Supervisor, the Master Teller is involved in the overall training and development of tellers.

Primary Responsibilities:

• Process all manners of member transactions accurately including safe deposit access, cash advance, teller checks, etc.
• In the line supervisor's absence, responsible for the overall operations of the teller line; including cash ordering and flow, vault, lunch schedules, teller supervision and teller and branch proof.
• Available to answer questions from both tellers and members and make supervisory decisions related to transactions, loan payments, closing accounts, and related issues up to their authorized limit.
• Working knowledge and comfort with the various required regulatory and compliance related logs, audits, etc. at the teller line.
• Accountable to maintain a secure teller station in accordance with credit union security policy and for security measures pertaining to dual control access, vault, opening and closing procedures of the Credit Union, safety deposit boxes, etc.
• Trains tellers on teller procedures, security issues pertaining to vault and retail issues and other relevant knowledge.
• Post payments and payoffs to consumer loans and oversees teller equipment (on and offline).

Knowledge & Experience:

• High school diploma or GED preferred with 2+ years' experience as a teller.
• Detail oriented and proven problem solving and deductive reasoning.
• Knowledge of credit union policy and products
• Ability to function as a team player.
• Typing and adding machine skills.

What can Millbury Federal Credit Union offer you?

MCU places strong emphasis on providing quality service to our members and you! MCU offers a family-friendly working environment and outstanding benefits which include:

• Competitive salary
• Vacation, sick and personal paid time off
• 11 paid Federal holidays
• Health, dental, vision, life, and disability insurance
• Tuition assistance
• 401(k) retirement plan with employer match
• Employer funded profit sharing
• Annual bonus to qualified employees

MCU provides a respectable and inclusive workplace where everyone is given the opportunity for personal and professional growth. If you share a passion for the community you work in, you just may be a great fit at MCU.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The specific pay for this position will be determined by the Company based on consideration of all relevant factors when and if an offer of employment is extended

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be provided which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

EEO / AA Employer