Patient Access Specialist

Job Title

Roles and Responsibilities:

• Greeting patients and their caregivers on arrival.
• Collecting information such as patient details, medical history, billing, and insurance information, etc.
• Preparing patient admission and discharge documentation.
• Entering information into databases and maintaining accurate records.
• Relaying information to relevant staff members.
• Informing patients and their caregivers of hospital procedures, policies, and protocols.
• Providing patients with billing and payment information.
• Dealing with patient questions, concerns, and issues.
• Performing general administrative tasks.

Requirements:

• 2-3 years customer service or medical office experience required.
• Epic experience not required, but preferred.

License & Certifications:

• Updated Resume
• 2 Professional References
• Covid-19 Vaccination card

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.