IT Technician

Job Title

Qualifications:

• Bachelor's Degree preferred, two-year degree required or the equivalent combination of training and experience
• Maintain, support, operate, and repair district devices including but not limited to PCs, laptops, Macs, Chromebooks, printers, phones, projectors, interactive panels, and iPads.
• Serve as an onsite technical resource to all users.
• Troubleshoot hardware and software problems with a thorough understanding of system hardware and operating systems. Simple network understanding and troubleshooting experience necessary.
• Provide information and assistance to students, teachers, and other staff members in a timely and professional manner.
• Communicate effectively both orally and in writing. Maintain detailed documentation of work completed in the district ticket system.
• Establish and maintain a professional rapport with teachers, staff, and students. Need to be an advocate for those in your assigned location and the technology department as a whole.
• Process and follow up on all reported problems as necessary while maintaining confidentiality and privacy.
• Participate in all related training, conferences, seminars, or webinars as related to job function.
• Must be able to lift at least 50 pounds, work under desks and other tight spaces.
• Must be able to work in team situations and individually with minimal supervision.
• Ability to look at a computer screen for an extended period of time.
• Reliable transportation is necessary.