Principal Playback QoE Engineer

We are seeking a Senior Principal Playback QoE Engineer to define and build the real-time quality intelligence layer for OVE. This role will connect viewer-side playback telemetry with OVE infrastructure behavior, enabling real-time live-event operations, customer-facing quality reporting, and data-driven optimization of the delivery platform.Why OCIBuild core technology for next-generation live streaming infrastructureWork on high-scale data systems tied directly to viewer experienceShape the QoE foundation for a greenfield media delivery platformSolve problems across playback, telemetry, networking, edge delivery, and analyticsInfluence how OVE proves quality, reliability, and customer value during major live eventsResponsibilitiesDefine OVE’s canonical playback QoE metric modelDesign and build real-time QoE telemetry pipelines using Kafka, Flink, or equivalent streaming systemsProcess large-scale playback events across sessions, devices, geographies, ISPs, app versions, protocols, and delivery pathsBuild real-time aggregations, anomaly detection, alerting, and live-event dashboardsCorrelate playback telemetry with OVE relay, control plane, routing, and fallback behaviorPartner with player, infrastructure, observability, and product teams to improve end-to-end video qualitySupport customer-facing QoE reporting, post-event analysis, and operational reviewsIdentify playback regressions by device, region, ISP, app version, or delivery pathHelp define QoE-driven feedback loops for routing, failover, capacity planning, and event readinessDrive engineering standards for telemetry schemas, event quality, data correctness, and operational reliabilityOnly Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing View email address on click.appcast.io or by calling View phone number on click.appcast.io in the United States.Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.Disclaimer:Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range in USD from: $114,600 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:1. Medical, dental, and vision insurance, including expert medical opinion2. Short term disability and long term disability3. Life insurance and AD&D4. Supplemental life insurance (Employee/Spouse/Child)5. Health care and dependent care Flexible Spending Accounts6. Pre-tax commuter and parking benefits7. 401(k) Savings and Investment Plan with company match8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.9. 11 paid holidays10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.11. Paid parental leave12. Adoption assistance13. Employee Stock Purchase Plan14. Financial planning and group legal15. Voluntary benefits including auto, homeowner and pet insuranceThe role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.Career Level - IC4Qualifications10+ years of experience in software engineering, data engineering, distributed systems, media platforms, or observability systemsStrong understanding of video playback QoE metrics and streaming media behaviorHands-on experience with Kafka, Flink, Spark Streaming, Beam, Pulsar, or comparable large-scale streaming data systemsExperience designing real-time pipelines using event-time processing, windowing, stateful aggregation, stream joins, and schema evolutionExperience operating high-scale telemetry or observability systems with high-cardinality dimensionsStrong systems debugging skills across client, edge, backend, and data processing layersFamiliarity with HLS, DASH, low-latency streaming, CDN behavior, edge delivery, or player telemetryExperience supporting live-event streaming, large customer launches, or high-traffic operational events is a plusExperience with QoE analytics, anomaly detection, SLOs, customer dashboards, or incident response is a plusStrong programming skills in Java, Scala, Python, Go, or similar production engineering languagesPreferred QualificationsExperience with live sports, major broadcast events, or large-scale linear streamingExperience building command-center dashboards for real-time event operationsExperience with Conviva, Mux Data, Datadog, Prometheus, Grafana, ClickHouse, Druid, Pinot, OpenSearch, or similar analytics and observability systemsExperience correlating playback telemetry with CDN, edge, origin, or network dataExperience defining customer-facing quality metrics, SLAs, SLOs, or post-event reportingFamiliarity with MoQ, QUIC, WebRTC, low-latency HLS, or emerging streaming protocolsFull timePosting Date: 2026-05-21