IT System Administrator 1/2 (Server Automation Specialist

Job Opportunity in Alaska

This position is open to Alaska residents only. Please check our residency definition to determine if you qualify.

What You Will Be Doing

Join the team that powers Alaska's digital backbone!

OIT presents a rare opportunity to join the Datacenter Server Patching and Management Team for a dedicated individual to help maintain and enhance Alaska's enterprise server management systems. This position is flexibly staffed—whether you're starting fresh or bringing existing expertise, we have a structured training and development plan to help you advance to a journeyman-level role.

What does your day look like?

• Verifying servers performed expected tasks during the maintenance windows.
• Checking enterprise systems to proactively catch issues before they propagate, primarily related to patching server operating systems and the underlying hardware.
• Investigating operational or security issues.
• Creating scripts and automation to fine-tune processes implemented through the enterprise server management systems.
• Providing insight and guidance for the team to focus on problem areas.

If you're eager to learn, grow, and make an impact, we'll provide the tools and support you need to succeed. IT is an ever-changing landscape and as you develop your skills, you'll have the chance to expand your responsibilities and work on larger, more complex issues, including troubleshooting server operations, monitoring server and storage hardware for potential issues, implementing and managing Hyper-V virtualization, creating operational reports for ongoing processes, and occasionally removing or installing physical equipment from customer locations.

Our Organization, Mission, and Culture

The Office of Information Technology (OIT) provides enterprise IT solutions to the State of Alaska.

• Our vision: One government, empowered by innovative technical collaboration.
• Our aim: Reduce complexity, improve efficiency, and encourage creativity to securely provide better government services to all Alaskans.

The Benefits of Joining Our Team

The State of Alaska offers a diverse training platform in many areas in support of your career goals, and a team dedicated to developing training plans to help you meet those goals.

The State of Alaska offers a competitive salary, a solid benefit package that includes retirement plans (with employer contributions), health insurance for medical/dental/vision (with employer contributions), and group-based insurance benefits such as term life, short/long-term disability, pet insurance, and much more. Click on the Benefits tab of this posting to learn more.

The Working Environment You Can Expect

While the OIT offices are primarily located in downtown Juneau, 5th Floor State Office Building and in downtown Anchorage, at the Bayview Building on Ship Creek Ave, this position is suitable for a hybrid telework if all job duties and expectations are able to be met.

The working social environment will center around telework. Regular attendance at daily/weekly meetings will be essential to stay abreast of ongoing activities and projects

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

• Hardware Engineering: Knowledge of the principles, methods, and tools for designing, developing, and testing computer or computer-related equipment.
• Information Resources Strategy and Planning: Knowledge of the principles, methods, and techniques of information technology (IT) assessment, planning, management, monitoring, and evaluation, such as IT baseline assessment, interagency functional analysis, contingency planning, and disaster recovery.
• Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.

Minimum Qualifications

Competency Based Minimum Qualifications Instructions

This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

IT System Administrator 1

Any combination of education and/or experience that provides the applicant with competencies in:

• Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
• Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.

Equivalent to those typically gained by:

Training in computer science, information technology, or system administration – or a similar field or professional experience – that provided knowledge of systems, networking software, hardware, protocols, and scripting/automation tools.

IT System Administrator 2

Any combination of education and/or experience that provides the applicant with competencies in:

• Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
• Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
• Systems Testing and Evaluation: Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues.

Equivalent to those typically gained by:

Training in computer science, information technology, system administration, or a similar field and professional experience in database, network, or system administration.

Special Note:

"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

"Training" means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

Please read the below information carefully. This applies to your application submission.

This recruitment is for Alaska residents only. Please be sure to check our residency definition to determine if you qualify.

At time of interview, please be prepared to provide:

• Three (3) professional references and current contact numbers, including two (2) current or former supervisors;
• Copies of your two (2) most recent employment performance evaluations if available; please substitute with letters of recommendation if evaluations are not available.
• A copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts) to verify that you meet the minimum qualifications. If not provided, transcripts will be required prior to appointment.

APSIN

Please be aware – this position requires the use of the Alaska Public Safety Information Network (