Front Desk - Membership Sales Associate

Benefits Competitive salary Opportunity for advancement Training & development Perks and Benefits Direct career growth path to Management positions (Ass. Manager, Manager) and additional options tips Merit-based pay increases Complimentary service membership ( Bath, Ear Cleaning , Nail clip and Teeth Brushing once a month) About the Position The Membership Sales Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment Who We Are Looking For We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks Drive membership sales through health and wellness education Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer – responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager #J-18808-Ljbffr