Sales Manager New Haven, Connecticut, United States

Our client is one of the largest licensees of a globally recognised furniture brand — the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. Named one of the Best Places to Work in Furniture for 2025 by Furniture Today, this is a business built on culture, recognition, and genuine investment in its people. They are seeking an experienced General Sales Manager to lead operations at one of their Connecticut showroom locations with flexibility across sites as the business requires. One of the most competitive packages in retail: Base salary: $65,000 – $80,000 depending on experience and store assignment Annual bonus potential: up to $89,700 in additional earnings based on performance Paid 13-week leadership training programme Quarterly and annual performance awards 401(k) with company match Paid time off, holiday pay, and a paid birthday day off Medical, dental, and vision coverage from $25/week Employee product discounts Referral bonuses up to $1,000 Culture & Team Programmes The business invests meaningfully in its people through: Paid volunteer day annually with a recognised non-profit Confidential support for personal, family, and wellbeing challenges Quarterly sessions focused on finances, health, and relationships Financial assistance fund for unexpected life events Free financial wellness platform — budgeting, saving, and debt reduction The Role The General Sales Manager owns the full sales operation at their assigned location. You will develop and execute sales strategies, lead a high-performing team, and ensure all targets are met. This is a hands‑on leadership role — you will be present on the floor, coaching in real time, and setting the standard every day. Sales Strategy & Leadership Build and execute strategies to hit revenue and profitability goals Analyse trends, identify growth opportunities, and set clear performance targets Coach sales managers and team members with regular, structured feedback People & Operations Manage staffing levels aligned to store traffic and turnover Oversee onboarding and cultural integration of new hires Support performance management and development across the full team Lead daily huddles, coaching sessions, and weekly operational meetings Business Performance Deliver against store‑specific sales budgets Track and improve close rate, average sale, protection plan attach, sleep category, financing applications, NPS, and net margin Maintain showroom standards — clean, organised, and guest‑ready at all times Leadership Development Mentor Sales Managers, Assistant Managers, and Trusted Advisors Participate in leadership training, vendor sessions, and development programmes Apply structured leadership frameworks and toolkits consistently across the team Schedule Full‑time, minimum 40 hours per week including weekends. Regular in‑person presence at the assigned Connecticut location is required. Qualifications Proven experience in retail leadership, sales management, or a comparable role Strong track record driving performance through accountability, coaching, and team development Data‑informed decision‑maker with the ability to manage competing priorities Excellent communication, interpersonal, and organisational skills Proficiency in Microsoft Office; comfortable learning new systems This position requires open availability, including nights, weekends, and holidays, to meet the needs of our clients/customers. This position requires comprehensive training at one of our four locations: Hamden, CT, Nanuet, NY; Brooklyn, NY; or Carle Place, Long Island. #J-18808-Ljbffr