Part-Time Customer Service Manager

Wilsonville Self Storage

Job Description

Wilsonville Self Storage is seeking a reliable and customer-focused Part-Time Customer Service Manager to support our facility on Saturdays and provide occasional coverage during the week as needed.

This is an excellent opportunity for someone who enjoys working independently, providing exceptional customer service, and taking pride in maintaining a professional and welcoming environment. Pay depends on experience.

Responsibilities

Open and close the office
Answer the phone on the 1st ring
Greet and assist customers in person and over the phone
Show storage units to prospective customers
Lease units and process rental agreements
Accept and process rent payments
Perform general administrative and clerical duties
Conduct periodic property walks to ensure the facility is clean, secure, and operating properly
Perform light cleaning and office upkeep
Assist customers with questions and problem resolution
Coordinate with vendors and service providers as needed, including landscapers, maintenance contractors, and utility providers

Qualifications

The ideal candidate will:

Self-Storage work experience with references not required but preferred
Demonstrate the ability to work independently with minimal supervision
Asks questions and takes directions easily and quickly from supervisor
Possess basic computer and office software skills
Be physically capable of walking the property and operating roll-up storage unit doors
Have strong customer service and communication skills
Be dependable, punctual, and professional
Demonstrate honesty, integrity, and sound judgment in all aspects of the role

What We're Looking For

Above all, we are seeking someone trustworthy and dependable—someone who consistently arrives on time, provides excellent customer service, and takes ownership of their responsibilities.

If you enjoy helping people, working independently, and being part of a locally operated business, we'd love to hear from you.

Apply

Vacancy posted a month ago

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