Customer Service Specialist
Radiology Associates
Job Type
Full-time
- Successfully manage, answer, and process a high volume of inbound/outbound calls daily
- Direct daily phone contact with patients and referring provider offices
- Schedule exams, confirm appointments, Process orders, and/or obtain authorization on scheduled appointments.
- Maintain customer relationships with referring physician offices and patients
- Work with multiple computer programs simultaneously; utilize available online resources
- Maintain highly accurate data entry rate
- Open Availability Required
Requirements Education: High School Diploma or Equivalent Skills: Call Center experience strongly preferred Medical office experience preferred Knowledge of medical terminology strongly preferred Excellent organizational skills and ability to multi-task Maintain confidentiality Experience: Medical office, specifically Imaging, highly preferred . At least 2 years customer service. Ability to work flexible shift / hours.
Vacancy posted 3 days ago
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