Sales Associate

Welcome to the #InvictaFamily !

We are a fast-growing watch brand and are considered by collectors and enthusiasts alike to be a market leader in horological innovation and creativity. At Invicta Stores, we believe in creating a customer service culture that is "best in class." Our purpose is very clear: every day, we strive to build the largest community of trend-setters and go-getters not only in the watchmaking world but in each one of their chosen fields.

How do we do it? By Engaging, Helping, and Guiding our customers and coworkers through both simple choices and complex tasks, placing trust, responsibility, and honesty at the center of our actions. Staying true to you, so you sta a proud member of the Invicta Stores Community.

Why work in Invicta Stores?

• We are committed to creating and maintaining an environment where you can feel empowered to grow, personally and professionally.
• We engage with every team member and welcome their feedback and ideas. We are a family, and our teamwork culture has been part of our success #TeamInvicta
• Work hard, and earn good money. Work harder, and make great money!
• We offer excellent benefits, including PTO, Health, Vision, and Dental.
• You will live and love our growth culture.

TIME IS TICKING; JOIN THE TEAM at ROSEMONT, IL.

Summary of Position

The Sales Associate is responsible for providing customers with a unique shopping experience. Utilizing effective selling techniques and providing in-depth product knowledge.


Key Responsibilities

1. Process accurate and efficient sales and return transactions.
2. Demonstrate excellent product knowledge by constant training and learning through existing and new resources to maximize the customer experience.
3. Support sales team as needed towards the achievement of store goals.
4. Assist in maintaining visual directives and standards, including merchandise presentation, product replenishment, display set up, and housekeeping.
5. Consistently working towards achieving established store and individual sales and performance goals.
6. Provide outstanding and consistent customer service, making product recommendations, and gathering customer information to support continued engagement.
7. Outreach or clientele, via phone call or email, Invicta Stores related information regarding promotions, new products, or special events to increase sales.
8. Follow all safety and security guidelines according to company standard, adhering to policies, procedures, and safety protocols. Included but not limited to alarm activation/deactivation, bank deposits, general security guidelines, opening and closing procedures, and completion of the store's daily business.
9. Perform other retail sales-related duties as assigned by managers.

Qualifications & Skills

• Prior retail experience preferred.
• Basic computer skills are required.
• Ability to communicate effectively with customers, peers, and management.
• Flexibility in work schedule, including availability for mornings, evenings, weekends, holidays, and extended hours, with regular attendance being essential.

Core Competencies

• Customer Service
• Values and Integrity
• Patience
• Personal Learning
• Making Decisions
• Communication
• Achieving Results