Website Specialist

Job Description:

Reporting to the Manager of Strategic Marketing & Communications, the Website Specialist is responsible for managing and supporting Massasoit's existing website and digital technologies, including massasoit.edu and massasoitccwarriors.com. The incumbent must display excellent attention to detail, project management abilities, and communication skills. The ideal candidate will possess a strong understanding and knowledge of compliant HTML and CSS as well as WCAG 2.1 AA digital accessibility standards.

Essential Job Functions

• Maintain, enhance, and edit Massasoit's existing website with a focus on massasoit.edu, via Modern Campus CMS.
• Support massasoitccwarriors.com by suggesting best practices and proactively collaborating with the Athletics Department.
• Administer CMS user accounts, permissions, and training, ensuring consistent application of the College's web governance, content standards, and brand guidelines.
• Monitor and coordinate accessibility reviews of the College's web properties, recommending and implementing remediation efforts to support conformance with WCAG 2.1 AA standards and applicable Title II ADA requirements.
• Working with a cross-functional team inclusive of campus colleagues and external vendors, ensure web pages are optimized with keywords, meta descriptions, and structural improvements to boost organic search ranking.
• Under the direction of the Manager of Strategic Marketing & Communications, monitor metrics utilizing built in measurements tools in Modern Campus, Google Analytics, and other available tools. Set up automated reports and dashboards as directed.
• Create and maintain knowledge base articles for best practices across campus.
• Establishes and maintain an information architecture that is well organized, user-friendly and presents a consistent look and feel.
• Ensures website architecture and content meet college standards. Ensures that assigned websites provide up-to-date and comprehensive information that is easily available.
• Other related duties as assigned.

Requirements:

• Bachelor's Degree in Computer Science or related field
• A minimum of 3 years of CMS or related experience
• Demonstrated experience managing a website
• Self-motivated and detail oriented
• Experience collaborating with large groups of stakeholders
• Strong communication, interpersonal, and customer service skills
• Understanding of digital accessibility standards with WCAG 2.1 AA or higher preferred
• Experience creating and maintaining standard operating procedures for web and digital-first properties

Preferred Qualifications:

• Able to work collaboratively and independently to meet deadlines while managing multiple priority assignments
• General understanding of SEO
• Ability to promptly respond to support related tickets, emails, and communications
• Exceptional organizational skills
• Higher Education experience preferred

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

Additional Information:

Position Status: Non-Unit Professional, Full-Time State Funded with Benefits.

Hours: 37.5 per week

Hybrid Schedule Option: This position may be eligible for a hybrid schedule in accordance with the College's telework policy and may be limited based on departmental needs.

Salary: $68,000-$73,000


While we welcome applications from a broad range of candidates, salary offers will align with the listed range and are commensurate with education and experience.

Massasoit Community College offers exciting benefits such as:

• 75% Employer-Paid Health Insurance
• Flexible Spending Accounts
• Life Insurance
• Long Term Disability
• State Pension Retirement Plan
• Optional Retirement Savings Plans
• Tuition Credit (Employee, Spouse, & Dependents)
• Twelve (12) paid holidays
• And More!

For more information on Benefits/Policies click Non Unit Professionals

Worksite: Assignments will include all Massasoit sites.

Deadline to Apply: August 4, 2026

Application Instructions:

A cover letter and resume are required, please apply online. Resumes will NOT be considered without an accompanying cover letter.

Please Note: Faxed, emailed, or mailed in resumes and/or materials will NOT be accepted. Due to the high volume of applications we receive, we are unable to provide individual feedback on application statuses. Please refrain from contacting the hiring manager and/or hiring department via phone, email, fax, mail, third person party or vendor and in person. Failure to comply, may result in application withdrawal.

Massasoit Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the Title IX and Compliance Officer, Amee Synnott, View phone number on click.appcast.io, Brockton Campus, Administration Building, Room 219, View email address on click.appcast.io, or the Director of Student Rights and Responsibilities, Student Services and Enrollment Management, Eraj Mashmasarmi, View phone number on click.appcast.io, Brockton Campus, Student Center, Room SC208a, View email address on click.appcast.io, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.