Targeted Case Manager - Kirkwood Clinic

Claratel Behavioral Health

Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.

If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.

Make a Real Impact in Your Community

Are you passionate about walking alongside others on their path to recovery? Join our Targeted Case Management (TCM) Program and help transform lives by supporting individuals who are chronically homeless or recently discharged from hospitals or correctional facilities.

As a Targeted Case Manager, you'll be a vital advocate and connector—empowering adults with behavioral health challenges to access housing, healthcare, and essential community resources. Through personalized, recovery-focused support, you'll help individuals build stability and thrive.

What You'll Do:

• Complete community-based needs assessments for individuals on your caseload
• Provide case management and support services aligned with each person's Individual Recovery Plan (IRP)
• Facilitate care coordination and communication across service providers and support networks
• Participate in interdisciplinary treatment team meetings to inform care strategies
• Make consistent weekly outreach to all clients and maintain high-quality documentation
• Advocate for clients and help them navigate housing, healthcare, legal systems, and more
• Provide transportation for individuals to community appointments and integration events
• Communicate clearly and ethically with agency staff, families, and community partners
• Support family education and help leverage natural supports in the community

Minimum Qualifications:

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field
• Proficient with technology tools, including electronic medical records, smartphones, and telehealth platforms
• Strong care coordination skills to connect clients with internal and external services
• Valid Georgia Driver's License and ability to pass a defensive driving course

Preferred Experience:

• 1+ year of behavioral health or human services experience
• 2+ years in residential services or working with vulnerable adult populations
• Familiarity with trauma-informed care and recovery-oriented approaches

Working Conditions:

• Primarily community-based field work, with some in-office documentation and meetings
• Service delivery through both in-person and telehealth
• Occasional evening/weekend work for community events or special circumstances
• Use of agency vehicle for transporting individuals
• Must complete all agency-required trainings and certifications

Who You Are:

• A compassionate connector with a client-centered mindset
• Organized, self-motivated, and detail-oriented
• A strong communicator who thrives in team collaboration
• Able to maintain professional boundaries and ethical standards
• Committed to equity, empowerment, and holistic wellness

Why Join Us?

• Be part of a mission-driven team focused on community transformation
• Opportunities for professional development and supervision
• Work that's meaningful, dynamic, and never the same two days in a row
• Competitive compensation and full benefits package

Let's Change Lives—Together.

If you're ready to help others build better futures and access the care they deserve, we want to meet you. Apply today and become part of a team where your work truly matters.