Welcome Desk Attendant

Upper Valley Aquatic Center

Job Description

Job Summary: The Welcome Desk Attendant greet all who enter the building, providing a positive first impression. As the first and last point of contact for those passing by or through the Welcome Desk, the Attendant is the face of UVAC and plays an important role in member satisfaction.

Pay Range: Min 15 Mid. 17.10 Max 19.31 (plus a $2 an hour shift differential for opening and closing weekend shifts.)

This position will include at least one weekend shift. Expected hours per week is about 10.

Duties/Responsibilities:

Provide excellent customer service to members and guests; greet and check-in at the welcome desk
Advise members and guests of policies and procedures
Answer incoming phone calls and emails in a professional manner
Complete and adhere to opening and closing procedures
Register and take payment for UVAC programs and membership sales
Monitor lobby while covering the welcome desk: an effective ?gatekeeper?
Remain knowledgeable of changes in programming and memberships to be a resource for questions
Maintain the organization and cleanliness of the welcome desk work space
Any other duties or tasks as assigned

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Vacancy posted 29 days ago

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