Assistant Store Manager (Burlington)

Day-to-Day Responsibilities Support overall store performance and KPI’s Serve as brand ambassador by showing passion for the brand, educating customers on our history and being knowledgeable about the product and industry Create effective action plans to maintain or improve performance Build new and repeat business through customer clienteling Training & Development Support recruiting, onboarding, and developing internal and external talent Communicate in a style that energizes and encourages teamwork Lead through collaboration, encouraging idea sharing and fostering accountability and trust Communicate new initiatives and goals efficiently and timely Customer Service Provide the best customer experience to purchasing and non‑purchasing customers Set tone through example in daily store presentation and behavior Lead and coach on return policies while prioritizing the overall customer experience Respond to complaints professionally and resolution‑oriented Execute brand visual standards and updates Operations Execute daily store operations timely and efficiently Schedule team members to meet business needs and budget Maintain store inventory with detailed organization per SOPs Lead opening and closing duties Qualifications & Must‑Have Skills Adaptable and able to manage change Highly organized with excellent time‑management skills Ability to spot and recruit talent Motivated and results‑driven Coachable and receptive to feedback Passionate about the Gorjana brand At least one year experience in a retail leadership position Must be over 18 years of age Physical ability to lift or move at least 50 lbs, bend, squat, twist, and reach; stand or walk for at least 6 hours per shift Flexible to nights, weekends, and holiday shifts, and available for full‑time hours Benefits Medical, Vision, Dental and Life Insurance Generous employee discount and product perks program 401(k) and matching program* (waiting period applies) Paid vacation and sick time Opportunities to grow with the brand and develop your skills Hourly wage starts from $27 – $30 per hour Commission and bonus opportunities We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I‑9 to official records to confirm authorization to work in the United States. As set forth in Gorjana’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr gorjana