2nd Shift Quality Lead

* Responsible for performing and/or validating all quality audits and reporting results.* Complying with all corporate policies, goals and objectives.* Ensure plant and plant personnel operate within CHEP quality guidelines.* Track performance on quality and report to supervisors and management.* Track rejections and/or customer complaints and address them with site, sales and quality teams.* Conduct reverse audits on rejected loads and complete informal and/or formal RCCA’s pertaining to rejections.* Train and develop team members to meet corporate quality guidelines.* Maintain all quality related documents for all plant personnel.* Review and address all pending quality related concerns or issues at the site level.* Develop and lead group projects targeting quality systems and continuous process improvements.* Work with Regional Quality personnel and the greater quality team to resolve concerns.* Perform quality aspect of orientation training and walkthroughs for all new hires.* Be the key person to drive continuous improvement at the plant and strengthen internal policies, procedures, and systems as it relates to quality.* Ownership of PCP process for all employees.* Works with shipping and production to maintain A-stock audit compliance.* Works with shipping and production to maintain AW audit compliance.* Works with shipping, production, and site leadership to ensure all pallet stock types are stored and labeled accordingly.* Conduct Train the Trainer program for all training personnel as it relates to quality.* Owns Repair and Sort AQL reporting and corrective actions for drops below CHEP required AQL.* Responsible for contact with pest control vendor rep and site level pest program.* Owns Master Cleaning Schedule for the site and assists in maintaining cross-department compliance to this process.* Customer quality audits at customer location(s).* Address any issues with inbound/outbound loads from a quality standpoint.* Deal with and address site-level employee driven quality related concerns/issues.* Prior experience in a quality role in a manufacturing environment* Strong customer focus orientation* Demonstrated success in delivering strong employee relations* Demonstrated ability to work cross-functionally* Experience managing quality performance and programs* Ability to manage quality processes and motivate a team* Excellent problem-solving skills and strategic thinking ability* Comfort with Microsoft Suites, including, but not limited to: Excel, Word, and PowerPoint.CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. You’ll learn new ways of working, with automation and new technology that’ll help you get the job done – and work smarter. Your safety is our number one priority. The team will welcome and respect you for who you are. In return, we want you to be hands-on, roll up your sleeves and get stuck in, take responsibility and personal accountability. #J-18808-Ljbffr CHEP UK Ltd.