Customer Service Ops Leader: QA, Claims & Automation
Smart Llc
Chemical Guys is seeking a Customer Service Operations Supervisor to lead QA, claims management, and KPI reporting. You will supervise one direct report and partner with Product Development, Logistics, Finance, and Fast5Xpress to drive improvements and operational efficiency, including hands-on testing of AI and automation tools as the department scales. Responsibilities include QA audits across channels, escalation management, claims resolution, and developing SOPs and training resources to #J-18808-Ljbffr Smart Llc
Vacancy posted 1 day ago
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