SharePoint Power Platform Developer and Administrator

Responsibilities And QualificationsResponsibilitiesProvide technical support, administration, and troubleshooting for SharePoint Online (SPO) and Microsoft 365 collaboration environments, AFNCR ITS customers.Develop and maintain custom SharePoint and Power Platform solutions utilizing: JavaScript Design, develop, and maintain Microsoft Power Platform solutions, including: PowerApps Power Automate Power BI dashboards and reporting solutionsResolve Tier 1–3 SharePoint Online incidents, service requests, and operational issues in accordance with established SLAs and ITIL processesAdminister SharePoint Site Collections including: Site creation Configuration Permissions, management Governance Content, management Decommissioning activitiesManage SharePoint permissions, Active Directory-integrated access controls, user/group memberships, and high-level administrative functions across multiple environments.Design and modify SharePoint pages, layouts, branding, and user interfaces to support customer and mission requirements.Monitor SharePoint environment health, site usage metrics, performance, and service availability to ensure operational stability.Support enterprise collaboration initiatives, modernization efforts, and process improvement activities across AFNCR ITS supported organizations.Utilize BMC Helix, Remedy, or ServiceNow ticketing systems to document, track, update, and resolve incidents, change requests, and service requests.Participate in Change Management processes, including implementation support, outage coordination, and documentation of system changes.Develop technical documentation, SOPs, knowledge articles, user guides, and training materials for customers and support personnel.Conduct customer engagement sessions to gather business and technical requirements for SharePoint and Power Platform solutions.Coordinate with application teams, database administrators, cybersecurity personnel, and infrastructure teams to ensure secure and compliant system operations.Maintain compliance with DoD, Air Force, AFNCR ITS, and cybersecurity policies, including security best practices and operational procedures.Required QualificationsAbility to obtain and maintain required government security clearanceA bachelor's degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics, or business/finance.Education and experience requirements may be substituted with: 1.A master's degree (in subjects described above) and four years general experience of which at least three years must be specialized experience. 2.No degree and ten years of general experience of which at least eight years must be specialized experience.Experience administering and supporting SharePoint Online (SPO) within enterprise or government environments.Strong working knowledge of: JavaScript CSS HTML jQuery JSON Bootstrap React JS VS CodeExperience developing and supporting Microsoft Power Platform solutions, including: PowerApps Power Automate Power BIExperience utilizing BMC Helix, Remedy, or ServiceNow ticketing systems in an operational support environment.Experience managing SharePoint permissions, Site Collection administration, governance, and troubleshooting.Experience creating technical documentation, SOPs, and end-user training materials.Strong analytical, troubleshooting, and problem-solving skills.Strong verbal and written communication skills with the ability to interact professionally with customers, leadership, and technical teams.Ability to independently manage multiple priorities in a fast-paced operational environment.Preferred QualificationsMicrosoft certifications related to: SharePoint Microsoft 365 Power Platform Power BIExperience supporting Department of War(DoW), Air Force, or federal government environments.Experience supporting large-scale enterprise SharePoint or Microsoft 365 environments.Experience with SharePoint branding, customization, and workflow automation.Knowledge of Microsoft 365 integrations and collaboration tools.Familiarity with ITIL processes and enterprise operational support models.Experience supporting secure or mission-critical environments.