Loss Mitigation Specialist

Description Summary Responsible for establishing contact and communicating with borrowers, investors and attorneys in an attempt to resolve at-risk mortgages. Essential Duties and Responsibilities Process loss mitigation packages, with an end goal of minimizing loss due to foreclosure. Create and update any needed loss mitigation reports to ensure all cases are worked in a timely fashion. Track payments and progress of loss mitigation assistance participants. Communicate professionally (verbal and written) with borrowers, attorneys, and CIS employees. Stay up to date on applicable guidelines to ensure proper loss mitigation steps are followed. Establish and maintain an efficient and productive working environment within the department based on continuous and effective staff communication. Work with accounting to review and approve payments during loss mitigation process. Assist loan counselors with questions as they work with borrower before, during, and after loss mitigation review. Successfully interact with management and other CIS personnel to improve procedures and efficiencies. Perform other job related duties as assigned. Requirements Required Skills and Qualifications Ability to prioritize and multi-task, while working in a fast paced environment. Ability to sit for long periods of time. Exceptionally detailed, focused and motivated professional. Excellent customer service and communication skills. Computer Proficient in MS Office. #J-18808-Ljbffr CIS Home Loans