Supervisor Volunteer Services

Location Address:
333 Smith Ave NSaint Paul, MN 55102-2344
Date Posted:
June 11, 2026
Department:
16001501 System Volunteer Services
Shift:
Day (United States of America)
Shift Length:
8 hour shift
Hours Per Week:
40
Union Contract:
Non-Union-NCT
Weekend Rotation:
Occasional
Job Summary:
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.
Key Position Details:

• 1.0 FTE (80 hours per two-week pay period)
• 8-hour Day shifts
• Occasional weekend rotations

Job Description:

Responsible for volunteer on-site programming and strategic growth of the volunteer services program and manages a large portfolio of volunteer opportunities and 100+ volunteers.

Principle Responsibilities

• Compliance
  • Ensures all volunteer activities comply with organizational policies and procedures, including applicable regulatory requirements.
  • Ensures accurate record keeping of each volunteer profile and site/program details and opportunities. Including volunteer status, placed opportunities, completed tracking, volunteer hours and awards entered and tracked in a timely manner.
• Daily Operations
  • Recruits, onboards and retains an adequate number of trained/competent volunteers to serve in areas best matched to their available time, talents and interest, based on needs of business unit or program
  • Creates, maintains, and communicates volunteer schedules and staffing levels to ensure proper coverage.
  • Participates in emergency management process to monitor and forward messages to volunteers as needed.
  • Facilitates volunteer exit or dismissal process. May support activities of an auxiliary group.
• Volunteer Experience/Performance
  • Works in collaboration with business units to effectively engage and evaluate volunteer performance and experience.
  • As needed, propose short and long-term strategic alterations / improvements focused on the volunteer needs and experience. Plans and provides recognition to volunteers.
  • Evaluates volunteer experience and implements improvements based on feedback from volunteers.
• Program Development
  • Forges strategic partnerships with business unit or program leaders, community leaders, and organizations to position the volunteer services program as the preferred volunteer program in healthcare.
  • Collaborates with system staff to develop and pilot innovative volunteer opportunities and measure results.
  • Supports the growth of new volunteer roles across the system, may include the development of premier special events.
• Leadership
  • Represents volunteer services as a leader and participates in business unit leadership meetings. Contributes to the overall success of the volunteer services program by participating or leading projects to improve the performance in collaboration with system office.
  • Remains competent and current of industry best practices and trends.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required principle competencies as listed on the job description
• 2+ years customer service, healthcare, education

Preferred Qualifications

• High school diploma or GED
• Post-secondary education
• 5+ years volunteer management, human resources, supervision, operations
• 1+ years volunteer experience

Licenses/Certifications

• CVA (Certified Volunteer Administrator), Certified Administrator of Volunteer Services (CAVS) or other applicable certification - Required within the first year of employment

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $31.07 to $42.59 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.


Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.


In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.


Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.