Mortgage Loan Processor

Job Title

Responsible for processing residential mortgage loans to ensure compliance with bank, investor and secondary market standards. Meets performance metrics and goals established by the bank.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Successfully use critical thinking and analytical skills to process loans.
• Develop and maintain a strong understanding of Mortgage Lending products, policies, processes, and their required documentation.
• Obtain required credit and compliance documentation per program requirements from internal clients, external clients, vendors, and third-party sources.
• Perform detailed review of all documentation to ensure that loans meet portfolio and investor guidelines.
• Provide consistent communication on loan status to clients to ensure a smooth process to close on time.
• Ensure that loan quality standards are met when submitting loans to underwriting.
• Conduct proactive and effective pipeline management to ensure that metrics are met.
• Adhere to all compliance regulations and controls.
• Develop and maintain positive working relationship with co-workers, internal and external clients, business partners and vendors.
• Cultivate relationships with peers as a peer mentor.

Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum five years of mortgage loan processing experience or the equivalent.
• Excellent Communication skills, both written and verbal, in relating to internal and external clients.
• Demonstrates proficiency in basic computer applications such as mortgage automated processing systems and Microsoft Office software products.
• Ability to travel, occasionally overnight.

Other Job Requirements / Working Conditions

• Sitting Constantly (More than 50% of the time)
• Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
• Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
• Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
• Travel Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.