Ecommerce Specialist

Join one of the fastest-growing companies in America. Recognized for three years as an Inc. 5000 award-winning company, Silencer Central has achieved over 400% growth in the past three years. Since 2005, we’ve been passionate about compliance, education, and community engagement in firearm sound suppression - making the silencer-buying process simple and accessible. Classification: Full time, Exempt Shift: Monday - Friday, core hours 8:00am-5:00pm CST Location: Remote OR On-site Job Summary At Silencer Central, we believe in being customer-oriented, getting stuff done and expecting excellence in everything we do. The Ecommerce Specialist is responsible for assisting with the day-to-day management and optimization of our online store. This role combines merchandising, content management, promotions, analytics, and continuous improvement, with a focus on testing new ecommerce technologies to drive growth and elevate user experience. Job Responsibilities & Essential Functions Website Management Oversee and manage daily operations of the website, ensuring functionality, usability, and performance. Regularly update and maintain produce pages, descriptions, images, and other content. Collaborate with the marketing team to ensure the website supports promotional campaigns, seasonal offers, and new product launches. Content Creation and Optimization Create, update, and optimize website content to improve user engagement and SEO rankings. Ensure all product information is accurate, visually appealing, and aligned with brand messaging. Implement SEO best practices to enhance organic traffic and visibility. Product Management Manage the addition and categorization of new products on the website Work closely with inventory and sales teams to ensure accurate product listings and stock availability Monitor product performance and make data-driven decisions to improve conversions. Collaboration & Communication Work closely with cross-functional teams including sales, customer service, and design to ensure website and product-related goals are met Provide regular updates to the marketing team regarding website performance, product updates, and site traffic insights. User Experience (UX) Monitor the website's user experience to ensure seamless and intuitive journey for all visitors Gather feedback and collaborate with design teams to implement improvements for both desktop and mobile users Analytics & Reporting Track and report on website performance metrics, such as traffic, conversation rates, and user behavior Use analytics tools to provide actionable insights for continuous website optimization and improvement Job Requirements & Qualifications Bachelor’s degree in marketing, advertising, business, communications, or related field required 3 - 5 years of hands-on ecommerce, digital marketing, or website management experience required Google Analytics experience certification preferred Familiarity with ecommerce platforms such as Magento, Shopify, BigCommerce, Salesforce Commerce Cloud, or similar. Magento/Shopify experience preferred. Familiarity with ERP Systems such as SAP, Netsuite, or similar. Netsuite experience preferred. Proficient knowledge of HTML/CSS or web markup languages preferred Familiarity with Google Tag Manager a plus Experience testing website functionality, features, releases, and integrations in a production or staging environment Ability to troubleshoot common ecommerce issues related to checkout, promotions, product visibility, and site performance Hands-on experience setting up and QA'ing promotions, discounts, bundles, and coupon logic Aptitude for data analysis and ability to understand results Passion for emerging technologies and researching marketing trends Strong attention to detail and organizational skills Excellent written and verbal communication skills Ability to perform in a fast-paced environment Compensation And Benefits Silencer Central offers a competitive total compensation package that includes Salary: $70,000 - $85,000 DOE. Incentive Bonus Unlimited PTO Company Paid Holidays Health Insurance: Copayment Plus Plans or High-Deductible Health Plan with $750 - $1,500 HSA match Dental Insurance Vision Insurance LTD and STD Insurance Company Paid Life Insurance EAP 401(k) with Company Match Employee Discount Program with industry partners #J-18808-Ljbffr Silencer Central