Registered Medical Assistant (RMA) - Carol Milgard Breast Center

Join a Mission-Driven Team Dedicated to Women's Health

At the Carol Milgard Breast Center, our mission is to provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace, and dignity for every patient. As a nonprofit organization, we are committed to ensuring access to life-saving breast imaging services regardless of financial circumstances.

We are seeking a compassionate, adaptable, and service-oriented Registered Medical Assistant (RMA) to support our clinical imaging team. This role is ideal for someone who enjoys working directly with patients, thrives in a fast-paced healthcare environment, and is eager to learn about breast imaging and radiology operations.

Position Summary

The Registered Medical Assistant serves as a vital member of the patient care team, supporting technologists, radiologists, reception staff, and fellow medical assistants throughout the patient experience. This position combines direct patient interaction, clinical support, imaging workflow coordination, and operational assistance to ensure exceptional patient care and efficient department operations.

A significant portion of this role involves supporting imaging technologists by preparing patients for exams, assisting with patient flow, covering breaks and lunches for team members, preparing imaging studies for radiologist review, and performing various "tech aide" functions throughout the center. Success in this role requires excellent customer service skills, flexibility, initiative, and a strong desire to learn. Previous exposure to imaging or radiology environments is helpful but not required.

Pay & Benefits

Pay Range: $20.79 - $31.87 per hour Compensation is based on relevant experience, skills, and abilities.

Benefits & Perks

• No on-call or overnight shifts
• Shift differentials for evenings and weekends
• Medical, dental, and vision insurance
• HSA and FSA options
• Employee Assistance Program (EAP)
• Basic life insurance and long-term disability coverage
• 401(k) with automatic 3% employer contribution from day one plus up to 3% employer match
• Up to 17 days PTO annually for eligible new employees
• PTO rollover and cash-out opportunities
• 9 paid holidays
• Annual compensation growth program
• Profit sharing
• Continuing education reimbursement
• Pet insurance, legal protection, identity protection, and more

Schedule

Full-Time (1.0 FTE) – 40 hours/week

Tuesday-Friday:

• 10:00 AM – 6:30 PM or
• 11:00 AM – 7:30 PM

Saturday:

• 8:00 AM – 4:30 PM

Essential Responsibilities

Patient Care & Customer Service

• Welcome, prepare, and escort patients throughout their visit.
• Obtain and document patient information, medical history, and vital signs.
• Provide a warm, compassionate, and professional experience for every patient.
• Assist patients in preparation for screening and diagnostic imaging exams.
• Observe and report patient concerns, symptoms, or changes to appropriate clinical staff.
• Support patient flow to help maintain efficient appointment schedules.

Imaging & Clinical Support

• Assist technologists with patient care and exam preparation within scope of practice.
• Prepare examination rooms and ensure supplies and equipment are ready for patient care.
• Support imaging workflows by preparing studies and related information for radiologist interpretation.
• Research, obtain, and upload prior imaging studies as needed.
• Upload and manage outside imaging records and CDs.
• Obtain labs and maintain medication records when appropriate and within scope.
• Assist with imaging department operations and other technical support functions as assigned.

Operational & Team Support

• Provide coverage and support for team members during lunches, breaks, and high-volume periods.
• Stock medical supplies and maintain organized patient care areas.
• Manage patient gowns, robes, and other clinical inventory to ensure readiness throughout the day.
• Assist Registration Specialists and front-office staff as needed.
• Process referrals, fax documents, answer phones, and perform routine administrative duties.
• Maintain clean, organized, and professional workspaces.
• Monitor and respond to work communications appropriately.
• Participate as a flexible team member and support departmental needs as assigned.

What We're Looking For

Required Qualifications

• High School Diploma or GED
• Current Washington State Registered Medical Assistant (RMA)
• Current BLS Certification

Preferred Qualifications

• One year of clinical, medical office, imaging center, or healthcare experience
• Experience supporting radiology, imaging, or diagnostic services
• Experience working in a fast-paced patient care environment

Skills & Attributes

• Outstanding customer service and interpersonal skills
• Ability to make patients feel comfortable and supported
• Flexible, adaptable, and willing to assist wherever needed
• Strong multitasking and organizational abilities
• Desire to learn imaging workflows and healthcare operations
• Ability to work effectively in a team-oriented environment
• Strong written and verbal communication skills
• Attention to detail and commitment to accuracy
• Professional communication with patients, providers, and healthcare partners

Preferred Knowledge

• Familiarity with RIS and PACS systems
• General understanding of radiology and imaging services

Physical Requirements

Work is classified as moderate in physical requirements. Must be able to assist patients of varying weights, stand or walk for extended periods, and perform repetitive movements associated with patient care and office equipment operation.

Why Join The Carol Milgard Breast Center?

At the Carol Milgard Breast Center, every team member plays an important role in creating a welcoming, compassionate experience for women receiving breast health services. If you are passionate about patient care, enjoy supporting a collaborative clinical team, and want to contribute to a mission-driven organization making a difference in the community, we encourage you to apply.