Billing Analyst

JobOverview: This position is responsible for analysis of national accounts, maintenance of customer account information, creation of ad-hoc reports, creation of custom electronic billing formats, and miscellaneous special projects. KeyResponsibilities: Maintaining customer information and processing electronic billing for customer accounts. Workingwithcustomerstoresearchandresolvebillingissuesensuringahighlevelof customerservice Supportinternalcustomerswithad‐hocreporting,dataextracts,etc. CreationandmaintenanceofMicrosoftExceldatabasestoprovideinvoicinginformationtonationalaccount customers. Processall electronic uploads to the billing system for the company including customer account maintenance, rate changes, contract changes, etc. Using technology to automate and streamline department processes. Ensure that excellent customer service is delivered to all external and internal customers. Other duties as assigned. Primary Qualifications: High School diploma or equivalent,required. 6+ years of experiencepreferfully in billing, accounts receivable and/or customer service. Strong data manipulation skills,required. Experience in using databases in Microsoft Access,required. Experience with Oracle or other enterprise financial system,required. Individual Skills & Competencies: Strong working knowledge of Microsoft Office programs Word and Excel. Strong written and verbal communication skills. Strong senseof urgency,initiativeand drive to provide quality service. Courteous, tactful, and professional phone and people relations, both internally and externally. Work well individually and in a team environment. #J-18808-Ljbffr Burroughs