Customer Supply Chain Planner

Mark Anthony Group is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we’ve grown organically from a one-person import wine business into an international drinks company whose hallmarks include a portfolio of luxury wineries and iconic beverage brands, including White Claw® Hard Seltzer, Mike’s Hard Lemonade, and Cayman Jack .

The Customer Supply Chain Planner is responsible for focusing on the customer and understand their expectations, while working internally to deliver an optimized supply chain. This position serves as the voice of the customer within Mark Anthony and will be the linkage between Sales and Supply Chain to deliver the right product at the right time .

Accountabilities:

• Main point of contact for Sales and Distributors to manage the overall order to cash process which includes day-to-day operations and order questions.
• Proactively work cross-functionally internally and externally to monitor SKU movement and inventory levels, provide recommendations on orders, and manage all aspects of order discrepancies.
• Proactively develop and strengthen distributor relationships.
• Partner with sales to support strategic initiatives across the customer base to promote depletions and deliver growth.

Key Metrics & Financial Targets:

• Service: Order Management, Shipment Accuracy
• Cost: Claims Management, Indirect COGS
• Supply Chain Optimization: Inventory Coverage, Obsolescence Management

Own:

• Tactical leadership for the service, demand, and inventory planning for assigned region.
• Product Life Cycle at the Customer: item set-up, item and order maintenance, and transition/end of life planning.
• Distributor relationships.

Influence:

• Establish best practices by leveraging all available data and tools to manage service and inventory levels to most optimal levels.
• Continuous improvement across the Supply Chain internally and externally.

Veto:

• Escalate and work to resolve any roadblock that may prevent order execution.

Critical Stakeholders & Relationships

• Peers: Customer Supply Chain, Fulfillment, Transportation, and Demand Planning Team
• Business Stakeholders: Sales, Supply Planning, Warehouse Operations
• External Stakeholders: Distributors

Qualifications, Education & Experience:

B.S. Supply Chain, Logistics, and/or Management

3 to 4 years of Customer Service/Customer Collaboration, Logistics, Inventory and/or Demand Planning

Skills Needed To Be Successful:

• Team Player who can easily adapt and pivot in fast paced environment.
• Strong communication and relationship building skills.
• Action oriented and creative thinker with the ability to deliver “out of the box” solutions.

Extraordinary Leaderships Expectations:

Delivers on commitments and takes ownership

Prioritizes improvements and asks questions

Ongoing Self-Development

Compensation:

Compensation offered to prospective Team Members has taken internal equity into consideration and can vary depending on a positions’ location. The final agreed upon wage may vary based on the job-related knowledge, skills, and experience of the individual.

• Competitive annual salary $65,000 - $81,000 in Chicago, IL
• Bonus plan designed to recognize company performance and individual contributions
• Comprehensive health and welfare benefits
• Company matching 401(k) contributions
• Paid time off including annual leave, paid sick time and holidays
• Extensive opportunities for training, development, and career growth

At Mark Anthony, we exist to Unearth the Extraordinary:

Our Purpose is not just a statement; it is a call to action that binds us together and ignites our passion for making a difference. It is the driving force behind why we do what we do every single day, connecting our global organization across all business units, roles, and locations. We are:

Best in Our Craft
We set the standard with a pursuit of excellence that can be found in everything from our products and processes to our plants and people.​

Ambitiously Curious
We stay curious, dreaming big and navigating the unknown with an enduring belief in better.​​

Made With Humility
We bring humility, authenticity, fun, and support to every collaboration and celebrate wins as a team.

Daringly Disruptive
We disrupt the status quo, moving fast to seize opportunities and acting scrappy ​to stay ahead of industry giants.​