Client Account Specialist

Client Account Specialist – B2B Sales & Customer ServiceFully Promoted is seeking a Client Account Specialist to drive sales and manage customer relationships for our branded apparel and promotional products business. This role is sales-forward, blending inside sales, prospecting, and account management while serving as a primary point of contact for clients. If you're comfortable making outbound calls, enjoy building relationships, and like helping businesses find the right promotional solutions, this role offers structure, variety, and growth.Benefits:Bonus based on performancePaid time offTraining & developmentWhy You'll Want This JobYou work in a true inside sales role with real ownership of customer relationshipsYou build B2B sales, prospecting, and account management skillsYou get a consistent weekday scheduleYou work with tangible products that businesses actually use and valueYou see direct results from your outreach and follow-up effortsWhat You'll DoServe as the first point of contact for clients in person, by phone, and via emailRespond to inbound inquiries with product recommendations, pricing, and quotesConduct outbound sales calls and telemarketing to existing clients, inactive accounts, and new prospectsFollow up with top clients and manage ongoing account relationshipsProspect new business using lead lists, directories, and local business resourcesSupport and execute in-house marketing efforts, including direct mail campaignsGuide clients through the full order lifecycle, from quote to completionAccurately complete work orders, invoices, and customer recordsMaintain and update the customer database/CRM for effective follow-upsBuild strong relationships with vendors to support pricing and order accuracyCross-train in other areas of the store and assist ownership with reporting and administrative tasksWhat We're Looking ForPrevious experience in inside sales, customer service, or account managementComfort with prospecting, and follow-upStrong communication, organization, and time-management skillsBasic computer skills, including Windows and Microsoft OfficeExperience with POS, accounting, or CRM systems is a plusPromotional products, embroidery, or graphics industry experience is helpful but not requiredPhysical RequirementsAbility to stand for extended periods as neededAbility to lift 50 poundsAbout Fully PromotedFully Promoted helps businesses grow through custom apparel, promotional products, and branded marketing solutions. We offer a collaborative, sales-driven environment with training, support, and opportunities to grow.You help brands show up polished and professional, because the right fit matters. Join us!Compensation: $16.00 - $18.00 per hourTo add: 300 Locations world, 13 countries worldwide