Relief and Retail Support Universal Banker

Job Description

Job Description

JOB SUMMARY:

A minimum of 3 years retail banking experience required. This position will provide support for the Branches providing relief support for teller and retail banker positions. This position also supports retail administration in communication, training organization and tracking, and in sales efforts. All employees must adhere to all Bank policies, procedures and all compliance regulations.

PRIMARY DUTIES:

1. Provide Relief for Branches as needed ( Teller and Retail Banker position responsibilities apply)
2. Provides operational support to branches for example, password resets and internal audit reviews
3. Fully versed in all Branch Operations
4. Coordinates with HR and appropriate Training team for new employees
5. Facilitates and Communicates changes on products and services
6. Organizes and Tracks periodic training (not necessarily the facilitator)

SKILLS REQUIRED:

• 3 years previous Retail Branch experience in both Teller and Retail Banker positions is required
• Ability to multi-task
• Customer service skills / good telephone etiquette
• Proficient in Microsoft Word and Excel

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age.

Independent Bank is an EO/AA Employer M/F/Vets/Disabled