Assistant Manager - Part Time

Assistant ManagerAre you looking to grow your career with a customer-focused, fast-paced company? Urban Self Storage is seeking an enthusiastic and dependable Assistant Manager to join our team. In this role, you'll support daily operations, deliver exceptional customer service, and help create a positive experience for both customers and team members.This is a part-time position with a Sunday, Monday and Tuesday schedule, averaging approximately 20 hours per week.Responsibilities:Support the Store Manager in the day-to-day operations of a self-storage facilityEnsure the property is clean, safe, and well-maintained, including tasks such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds, and ensuring all aspects of the facility are in working orderAssist with organizing and completing daily operational tasksHandle customer accounts, including delinquency actionsTour storage spaces and assist customers throughout the rental processManage daily deposits, cash counts, and petty cashCollaborate positively with team members and leadershipSupport occupancy, rental, and customer service goalsDeliver exceptional customer service through professional in-person, phone, and email communicationConduct regular property walks and security checks throughout the facilityQualifications & Skills:Positive energy with a customer-focused attitudeStrong attention to detail and problem-solving skillsExcellent communication and teamwork abilitiesAbility to work weekends and occasional holidays as business needs requireProficiency using computers, mobile devices, Microsoft Office, GoogleWorkspace, and property management software, including accurate data entry and management of digital customer recordsPossession of a valid driver's license and reliable personal transportationPrior customer service or retail experience preferredStrong listening skills and ability to follow directionAbility to manage multiple priorities in a fast-paced environmentEssential Job Functions & Physical Requirements:Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law.Ability to lift, carry, push, and/or move up to 50 poundsAbility to stand and walk for extended periods throughout the workdayAbility to regularly walk the property to conduct inspections, security checks, and assist customersAbility to bend, kneel, climb ladders, and perform general facility and maintenance-related tasksAbility to work indoors and outdoors in varying weather conditionsAbility to operate computers, tablets, phones, and standard office equipment for extended periodsAbility to read computer screens, review digital records, and complete data entry and typing tasks accuratelyAbility to learn and utilize property management software, communication platforms, and other business systems necessary for daily operationsCompensation:$19.00 - $20.00 per hourEligible for monthly bonus opportunities based on performance and company programs.Benefits:Paid sick leaveIndependent work environmentMileage reimbursementEducation and training programsOpportunities for growth and career development$2,500 employer-paid life insurance policyEmployer-provided branded apparelSupportive work environmentEmployer-provided storage spaceEqual Employment Opportunity & Additional Employment Information: Urban Self Storage is an Equal Opportunity Employer and maintains a workplace free from unlawful discrimination and harassment. We are committed to creating an inclusive workplace and providing reasonable accommodations to qualified individuals with disabilities consistent with applicable law.Employment with Urban Self Storage is at-will. This means either the employee or the company may terminate employment at any time, with or without cause or notice, subject to applicable law.Employment may be contingent upon successful completion of a background check and/or drug screening, where permitted by law. Applicants must be authorized to work in the United States at the time of hire.Compensation, bonus opportunities, and benefits are subject to applicable plans, policies, and eligibility requirements.