Business Process Analyst

Job Posting End Date
08-04-2026
Please note the job posting will close on the day before the posting end date.

Job Summary

The Business Process Analyst Associate will assist in analyzing process data from across AEP and providing insights using data analytic and artificial intelligence tools. This role will emphasize leveraging advanced analytical techniques and data querying capabilities to solve complex business problems and uncover deeper insights from enterprise data, including contributing to the design of intelligent, agentic AI solutions and workflow automations.

This entry-level position will involve supporting process improvement initiatives and measuring value realization, including the development and monitoring of KPIs and metrics in collaboration with business partners. The associate will work alongside business partners to gain an understanding of KPIs and the frameworks that support sustainability efforts. A strong data-driven mindset with the ability to translate business questions into analytical approaches and automated solutions is critical to success in this role.

Job Description

What you'll do:

• Assist in analyzing enterprise process data to create insights.
  
  
• Apply Python and SQL to extract, transform, and analyze large datasets to answer complex business questions.
  
• Support the development and measurement of KPIs in collaboration with the business unit to assess ongoing value to AEP.
• Develop data models and perform deeper statistical or trend analysis to enhance KPI insights.
• Help implement designed process workflows using process data in partnership with business units.
• Assist in building and supporting process automations and agentic AI-driven workflows to improve efficiency and decision-making.
• Assist in defining and monitoring performance metrics (Key Performance Indicators) to evaluate the effectiveness of process improvements.
• Participate in developing and conducting training sessions for employees on process changes, roles and responsibilities, and system standards.
• Collect organizational feedback and maintain process change documentation in an organized manner.
• Contribute to mapping out proposed processes with a broad, high-level perspective of the organization.
• Support the evaluation of real and potential risks to projects or process implementations.
• Aid in the preparation of reports and presentations for higher-level management.
• Create data-driven storytelling through visualizations and analysis to support decision-making.

What we're looking for:

Education:

• Associate's degree in project management, Business Process, Business, or related field or equivalent experience.

Experience:

• Minimum of two (2) years of experience in continuous improvement process activities, operations, project management or business analytics.

Other Must Haves:

• Experience working with structured and unstructured data, performing data analysis, and using analytical tools to derive insights is strongly preferred, including exposure to automation or AI-driven solutions.
• Strong working knowledge of SQL for data extraction, transformation, and analysis is highly preferred.
• Proficiency in the MS Office suite (Excel, Word, PowerPoint) and Python is required; familiarity with Power Apps and Power BI is a plus.
• Ability to explain complex analytical findings and automated/AI-driven solutions in a clear, business-friendly manner.Strong communication skills; ability to communicate clearly with various levels of AEP management.
• Demonstrate ethical behavior and support the Company's Corporate Compliance Policy.
• Participate in fostering a culture of continuous process improvement. Demonstrated curiosity and problem-solving mindset with a focus on leveraging data, automation, and AI (including agentic frameworks) to drive business outcomes.

American Electric Power (On-Site)

#LI-Onsite

#AEPCareers

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-004

Compensation Range:

$54,063.00 - $67,579.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.


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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.