The North Face: Floor Supervisor - Allen Premium Outlets

Supervisor As a Supervisor, you will direct, develop, and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection remain consistent and in compliance with company standards. You will assume an active role in your own cross‑functional development through the brand’s quarterly DOR rotations and Module‑Based Leadership Training Program. Responsibilities Coach and develop staff to exceed individual and store productivity goals. Engage customers in conversation about The North Face products, activities and local community events. Supervise floor coverage and activities, including opening and closing store as scheduled. Provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures. Support the Store Manager in achieving all financial and operational objectives including expense control, loss prevention, store audits and weekly reporting. Partner with the Store Manager on the implementation of visual merchandising directives and maintain brand standards; ensure merchandise on the selling floor is replenished appropriately. Ensure compliance with policies, procedures, standards and practices, and company directives. Model behavior that respects the background, experience, and cultural differences of others while upholding the company’s values. Promote an environment that encourages participation, creativity and learning by sharing best practices and building on the ideas of others. Qualifications (Required) 1+ years of store management experience in a fast‑paced, highly engaging retail environment. Proven ability to meet and exceed sales results. Ability to work a flexible schedule, including weekends, evenings and holidays. Excellent verbal and written communication skills. Ability to prioritize tasks in a fast‑paced store environment. Proven ability to meet business goals by driving results through a store team. Willingness and desire to learn and share knowledge of products, local community, experiences and activities relevant to the store’s customer base. Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building. Excellent decision‑making ability in a fast‑paced environment. Detail oriented. Proficient computer skills including word processing, spreadsheets and other software programs. Preferred Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales. High School Diploma or GED. Physical Requirements Operate office equipment and technology (computers, tablets, phones, copier, etc.). Standing required for entire shift. Bend, lift, open and move product up to 50 pounds as needed. Use ladders for visual merchandising, light adjustments and window banner placement. Compensation and Benefits Hiring Range: $17.50 - $25.50 per hour. Position eligible for additional compensation awards that may include an annual incentive plan, sales incentive or commission potential. Benefits are available to comply with company policies; details of available benefits will be provided upon hire. EEO Statement At VF, we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. VF will consider qualified applicants with arrest and conviction records as required by applicable laws. #J-18808-Ljbffr The North Face limited