Housekeeping Attendant

Job Description

Job Description

Description:

Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver world-class hospitality.

At Fitler Club, we hold employees to high standards in how they treat members, guests, and each other, and we hold our organization to high standards in how we care for our employees.

Free meals, snacks, and beverages seven days/week, complimentary fitness classes, employee appreciation events, professional headshots, and wholesale pricing on designer retail products are just a few benefits available to all employees, in addition to a long list of traditional benefits such as wide-ranging health insurance options, company-paid short-term disability and paid parental leave, 401k with a company match, generous PTO policies and company-sponsored holidays, and more. Employees receive annual performance reviews with opportunities for career development and wage increases.

Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community.

We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people you’ll be excited and privileged to meet, greet, and serve. There’s no better customer base anywhere in Philadelphia.

If Fitler Club sounds like the right place for you, we welcome you to apply to join us in our pursuit. We hope to have the opportunity to work alongside you, learn from you, develop you, care for you, and succeed with you. Thank you for your interest in joining our team.

Overview:

The Housekeeping Attendant role is responsible for maintaining a high standard of cleanliness of all Club public areas and hotel rooms while greeting and assisting members and guests in a positive, welcoming and professional manner. The Room Attendant will anticipate guests’ needs and manage all requests with a sense of urgency. They will also maintain a proactive approach to solving any guest’s questions or problems and to provide a farewell to members and guests, using their name, encourage a return to the club.

Responsibilities

• Consistently following the Club’s Housekeeping procedures and standards
• Thoroughly clean guest rooms and public Club areas including: mopping, making beds, cleaning bathrooms, vacuuming, dusting, and attending the member locker rooms
• Complete assigned turn-down rooms ensuring evening housekeeping service for hotel guests
• Maintaining all equipment, tools, and supplies while following all procedures and policies set forth by the company, division, department and County health department
• Complete any special projects that might be assigned
• Working as a team, effectively communicating with management, housekeeping team, and all other departments in order to fulfill and address any issues or needs requested by guests and or other Associates
• Ensure that club, guest, and associates areas are maintained in a safe and secure environment
• Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members
• Maintain confidentiality of all members and Club information
• Follows grooming and uniform standards established for this role
• Working as a team, effectively communicating with management and co-workers
• Ensure that member and associates areas are maintained in a safe and secure environment
• Performs all other duties as directed by immediate supervisors

Qualifications

• Previous hotel or club housekeeping room attendant experience in luxury setting preferred
• Requires strong communication skills, ability to multi-task, and attention to detail
• Ability to follow directions well, make quick decisions, and keep organized while under pressure
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.
• Must be able to work around a variety of chemicals and be able to respond to hazardous situations
• Must be able to work a flexible schedule, specifically weekends and holidays.
• Punctuality and regular and reliable attendance

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (Safe Harbor 401k, Traditional & Roth Options)
• Company Paid Life & AD&D Insurance
• Company Paid Short Term Disability
• Paid Time Off (Vacation, Sick & Holidays)
• Company Paid Maternity & Paternity Leave
• Professional Training & Development
• Complimentary Meals & Snacks in our Employee Cafeteria
• Wellness Programs & Resources
• Employee Assistance Program

*Fitler Club uses e-verify for employment eligibility verification