Lead Technician

Job Description

Job Description

Job Description

Position Summary:

The Lead Technician is in a lead role and provides support for escalated customer situations, direction, and leadership on special projects, assists and mentors other technicians and helps with the overall installation and service workload as assigned.

Required skills:

• Installation of Cat6, Cat6a, and Fiber Optic low voltage cable. Pulling and routing Cat6, Cat6a, and Fiber in new and existing commercial environments. Installation of outlets, pulling cable, fire stopping, and termination including organizing, dressing, and labeling cables to industry standards. Installation of support structures such as ladders, racks, and J-hooks.
• Experience installing voice and data systems in commercial environments. Prevailing Wage Projects and or Legacy Account
• Flexibility with your schedule available to work nights & weekends. Strong attention to detail, quality, and cleanliness. Professional attitude and appearance.

Essential Duties and Responsibilities  include the following. Other duties may be assigned.

• Lead multiple projects concurrently
• Ensure projects come in on time and on or under budget
• Manage project documentation- includes daily reports
• Manage Technicians on site
• Manage materials for assigned projects
• Interface with Project Manager for scope clarification
• Interface with Management for accountability
• Coordinate with Scheduling
• Conduct training and job site safety meetings as needed
• Conduct final job walks and obtains customer sign-off
• Responsible for submitting final project documentation to Management
• Attend project construction meetings as required

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies.

• Job Knowledge – demonstrates skill and knowledge for the job, displays a good understanding of how the job relates to other jobs, effectively uses tools and resources available.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Judgment - Exhibits sound and accurate judgment and Includes appropriate people in the decision-making process.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

QUALIFICATIONS

• BICSI Technician Certification is a plus.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience: At least five years of Lead Technician experience.

Language: Demonstrate the ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must frequently lift and/or move 50-75 pounds and occasionally lift and/or move up to 100 pounds, with the appropriate assistance. Specific vision abilities required by this job include color and close vision.

BENEFITS

• Health, Vision and Dental and 401K
• Vacation and Personal Time
• Fast-Paced and Friendly Work Environment
• Ability to Work Remotely Once Skill Set is Determined
• Constant Training
• Working With The Latest and Greatest Technology in the Industry
• Great Work-Life Balance

Equal Employment Opportunity Employer Statement

CalTek Technologies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Caltek Technologies makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Type: Full-time

Pay: $27.00 per hour to Prevailing Wage $54.87 ( it will vary per project )

COVID-19 considerations: All Caltek employees are required to wear a mask. This means in the office or out in the field. We supply masks, hand sanitizer, gloves, & all required PPE.